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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 565850112
Report Date: 02/22/2024
Date Signed: 02/23/2024 11:34:38 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/14/2023 and conducted by Evaluator Zabel Chochian
COMPLAINT CONTROL NUMBER: 29-AS-20230714174612
FACILITY NAME:REGENCY PALMS OXNARDFACILITY NUMBER:
565850112
ADMINISTRATOR:KENNETH MAHLERFACILITY TYPE:
740
ADDRESS:1020 BISMARK LANETELEPHONE:
(805) 247-0227
CITY:OXNARDSTATE: CAZIP CODE:
93033
CAPACITY:127CENSUS: 80DATE:
02/22/2024
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Kenneth MahlerTIME COMPLETED:
03:30 PM
ALLEGATION(S):
1
2
3
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5
6
7
8
9
Staff are not acting appropriately while at work
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Zabel Chochian conducted an unannounced subsequent visit to this facility. Upon arrival LPA met with Kenneth Mahler, Executive Director (ED) and the purpose of the visit was explained. On 07/14/2023, information was received that "staff are smoking marijuana while on duty in the facility common restroom". On 07/21/2023, during the initial visit, LPA met with former Wellness Director Meshyll Filipinas, and conducted a physical plant tour at 10:45AM; common areas of the facility, resident rooms and common restrooms were observed through-out the building. Also, eight (8) staff were interviewed from approximately 12PM-3:15pm. During todays visit, LPA toured the facility at approximately 3pm and interviewed six (6) random residents who reported that they have not seen any staff member smoking (marijuana or cigarettes) at the facility or acting inappropriately. Staff interviewed denied the allegation. Staff did confirm that they have observed staff smoke cigarettes outside but never inside the facility. Staff denied ever smoking marijuana while on duty at the facility. Based on the information gathered although the allegation may be valid, there is insufficient evidence to support the allegation or that a violation occurred; therefore,the above allegation is deemed unsubstantiated at this time. Exit interview held, report copy issued.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Desaree PereraTELEPHONE: (818) 596-4347
LICENSING EVALUATOR NAME: Zabel ChochianTELEPHONE: (818) 419-5440
LICENSING EVALUATOR SIGNATURE:

DATE: 02/22/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/22/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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