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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 565850142
Report Date: 04/17/2026
Date Signed: 04/17/2026 01:57:16 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/10/2026 and conducted by Evaluator Martha Arroyo
COMPLAINT CONTROL NUMBER: 29-AS-20260410114558
FACILITY NAME:CAMARILLO SENIOR LIVINGFACILITY NUMBER:
565850142
ADMINISTRATOR:SCOTT KEAWEKANEFACILITY TYPE:
741
ADDRESS:6000 SANTA ROSA ROADTELEPHONE:
(805) 388-8086
CITY:CAMARILLOSTATE: CAZIP CODE:
93012
CAPACITY:140CENSUS: 110DATE:
04/17/2026
UNANNOUNCEDTIME BEGAN:
09:20 AM
MET WITH:Scott Keawekane / Morgan SchioppiTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Staff is smoking inside of a resident's room
Staff made inappropriate comments to a resident in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA), Martha Arroyo conducted an initial complaint visit to investigate the allegations noted above. During today’s visit, the LPA met with Executive Director (ED), Scott Keawekane and Wellness Director (WD), Morgan Schioppi and the reason for the visit was explained. Entrance interview.

During today’s visit, approximately between 09:45am and 11:30am, the LPA conducted a plant tour, interviewed four staff members and five residents and obtained copies of pertinent documents relevant to the investigation.

Report Continued on LIC 9099C...
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Desaree Perera
LICENSING EVALUATOR NAME: Martha Arroyo
LICENSING EVALUATOR SIGNATURE:

DATE: 04/17/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/17/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 29-AS-20260410114558
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME: CAMARILLO SENIOR LIVING
FACILITY NUMBER: 565850142
VISIT DATE: 04/17/2026
NARRATIVE
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Report Continued from LIC 9099…

It was alleged that staff is smoking inside of a resident's room. It was reported that staff smokes a vape inside the resident’s room. Interviews conducted revealed that the facility maintains a no-smoking policy within the building, with designated smoking areas located outside. During staff interviews, employees demonstrated awareness of the facility’s smoking policy and stated that they have not observed any staff smoking inside the facility at any time. During resident interviews, residents reported that neither residents nor staff are allowed to smoke indoors. Residents indicated that the courtyard is the only area where they have observed other residents smoking, though not staff. Furthermore, five out of five residents interviewed stated that they have not observed any staff smoking in bedrooms and expressed no concerns regarding staff in the facility. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation “staff is smoking inside of a resident's room” is deemed Unsubstantiated at this time.

It was also alleged that staff made inappropriate comments to a resident in care. It was reported that a staff member told a resident that they could assist them with showering at any time and made additional comments about bending over. Interviews conducted with staff revealed that they have not observed any other staff making inappropriate comments to residents. Staff stated that information tends to spread quickly when residents talk among themselves; however, they reported that no other residents have reported concerns about staff making inappropriate comments. Interviews conducted with residents indicated that they have not observed staff making inappropriate comments or behaving inappropriately in any way, and they denied experiencing any such behavior themselves. Furthermore, five out of five residents interviewed reported no concerns regarding how staff treat them. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore allegation “staff made inappropriate comments to a resident in care” is deemed Unsubstantiated at this time.

No citations issued at this time. Exit interview conducted. A copy of the report was provided.

SUPERVISORS NAME: Desaree Perera
LICENSING EVALUATOR NAME: Martha Arroyo
LICENSING EVALUATOR SIGNATURE:

DATE: 04/17/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/17/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2