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25 | Licensing Program Analysts (LPAs), Valeria Conway and Kelly Dulek, conducted an unannounced Case Management – Incident visit. The purpose of the visit is to investigate self-reported incident report submitted to the Department on 10/07/2024. Upon arrival, LPAs met with front desk staff. Administrator, Monica Reyes, was called via phone. At 11:35 a.m., Administrator arrived at the facility. Reason for the visit was explained. Entrance interview.
The Incident report submitted noted that on 10/06/2024 at 1:30 p.m., a staff member noticed Resident #1 (R1) walking in the Memory Care (MC) garden area. Per incident report, “R1 was doing activities and they had just seen him walk in, and then after five (5) minutes they (staff members) looked again and R1 was no longer there”. Staff members then called the Administrator and the Sheriff Department. At 1:45 p.m., R1 was found across the street walking around the park. On 10/10/2024, LPA Conway, conducted a phone interview with facility Administrator Monica Reyes between 10:35 a.m. and 10:47 a.m. During the interview Administrator stated that Resident 1 (R1) have been triggering the emergency alarms frequently since R1 was admitted on 10/04/2024. Administrator confirmed that R1 eloped from the facility by jumping a fence surrounding the Memory Care (MC) garden. No injuries were reported, and family members were informed.
Continued on LIC 809-C |