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25 | Licensing Program Analyst, Zabel Chochian arrived on 05/28/2026 for an unannounced inspection to follow up on a substantiated allegation of a complaint investigation. The LPA met with Executive Director Kailey Vanderwall.
On February 9, 2023, the Department concluded a complaint investigation regarding the following allegation: Facility staff failed to provide an appropriate level of supervision which resulted in resident falling and sustaining a fracture.
The licensee was cited for California Code of Regulations (CCR) 87464(f)(1) Basic Services.
At the time of the complaint visit on February 9, 2023, an immediate civil penalty of $500 was issued. Due to the fact that this was a repeated violation, an additional $500 was levied. The Licensee was informed that an additional civil penalty might be assessed based on Health and Safety Code § 1569.49(f).
The Department has concluded an analysis and has determined that a civil penalty is warranted for serious bodily injury. The Welfare and Institutions Code Section 15610.67 defines serious bodily injury as “an injury involving extreme physical pain, substantial risk of death, or protracted loss or impairment of a function of a bodily member, organ, or of mental faculty, or requiring medical intervention, including but not limited to, hospitalization, surgery, or physical rehabilitation.” This is evidenced by the facility not providing adequate care and supervision for the resident (R1). R1 fell and sustained a fracture of the right humerus and bruise of the right eye, which required hospitalization.
Today, 05/28/2026, the Department will be issuing a civil penalty per Health and Safety Code § 1569.49(f) for a violation that the Department determines constitutes as serious bodily injury in the amount of $10,000.
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