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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566205973
Report Date: 07/01/2025
Date Signed: 07/01/2025 02:25:58 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/02/2025 and conducted by Evaluator Veronica Diaz
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20250502085816
FACILITY NAME:KINDERCARE LEARNING CENTER MPFACILITY NUMBER:
566205973
ADMINISTRATOR:IRINA ARTEMYEVAFACILITY TYPE:
830
ADDRESS:3987 SPRING ROADTELEPHONE:
(805) 529-1093
CITY:MOORPARKSTATE: CAZIP CODE:
93021
CAPACITY:28CENSUS: DATE:
07/01/2025
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Irina ArtemyevaTIME COMPLETED:
02:45 PM
ALLEGATION(S):
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Infant child sustained unexplained bruising while in care.
INVESTIGATION FINDINGS:
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On 07/01/25 Licensing Program Analyst (LPA) Veronica Diaz conducted an unannounced inspection to deliver the findings of the above-mentioned allegations. LPA met with director Irina Artemyeva and advised them of the purpose for the inspection. Together with the directors LPA toured the facility inside and outside. At the time of inspection there were 6 infants and 2 staff members.

The Department received a complaint alleging Infant child sustained unexplained bruising while in care.. This investigation included 2 unannounced inspections, records reviews, interviews with the complainant, director,staff, and parents. LPA recevied a copy of Physician report, and report form investagator for the Ventura County Sheriffs Deportment.

Continued LIC 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Veronica Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 07/01/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20250502085816
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: KINDERCARE LEARNING CENTER MP
FACILITY NUMBER: 566205973
VISIT DATE: 07/01/2025
NARRATIVE
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LPA observed the center the correct number of teachers to infants present on both unannounced inspections, Physician report did not indicate child abuse. Complainant stated further medical testing was needed to be done to rule out a possible medical condition. Sheriffs report could not reveal any incidents regarding the allegation stated happened. Sheriffs report was unable to establish any crime happened the findings were unsubstantiated. Staff present, were qualified in their roles, displayed knowledge of protocols in providing care and supervision. Staff denied the allegation of Infant child sustained unexplained bruising while in care . Parents interviewed shared no concerns with care and supervision. Overall, parents were satisfied with the care and supervision provided at the center.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies were cited for today. Notice of site visit was given and must remain posted for 30 days. Appeal Rights were provided report was reviewed. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with director Irina Artemyeva
SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Veronica Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 07/01/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2