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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566207884
Report Date: 08/13/2026
Date Signed: 08/13/2026 11:49:32 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/25/2026 and conducted by Evaluator Seena Parsapour
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20260625114227
FACILITY NAME:KINDERCARE LEARNING CENTER CAMFACILITY NUMBER:
566207884
ADMINISTRATOR:JENNIFER BREWERFACILITY TYPE:
850
ADDRESS:2360 PICKWICK DR.TELEPHONE:
(805) 445-8485
CITY:CAMARILLOSTATE: CAZIP CODE:
93010
CAPACITY:112CENSUS: 58DATE:
08/13/2026
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Jennifer BrewerTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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9
Allegation #1: Staff yell at children in care
INVESTIGATION FINDINGS:
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On 8/13/2026 at 9:30AM, Licensing Program Analyst (LPA) Seena Parsapour conducted an unannounced Complaint Investigation inspection of the abovementioned Child Care Center (CCC) for the purpose of delivering findings pertaining to the above listed allegation. LPA met with Assistant Director Melanie Mejia and explained the nature & purpose of the inspection. Assistant Director advised LPA that Director Jennifer Brewer is enroute to the facility and will arrive shortly. LPA met with Director Jennifer Brewer, who arrived at 9:45AM. At the time of the inspection, LPA observed fifty-eight (58) preschool-aged children under the care & supervision of seven (7) staff members (cleared & associated).
The investigation included two (2) unannounced inspections & observations, interviews, records review, and review of video footage. Interviews were conducted with five (5) parents of children currently enrolled, with Director, and with Staff #02 (S2). During today's inspection, LPA Parsapour obtained & reviewed a copy of the Behavior Guidance Policy.
(Cont. 9099-C, Page 2)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Seena Parsapour
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20260625114227
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: KINDERCARE LEARNING CENTER CAM
FACILITY NUMBER: 566207884
VISIT DATE: 08/13/2026
NARRATIVE
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In regard to Allegation #1, inspections, observations, interviews, records reviewed, and video footage reviewed did not corroborate the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is deemed UNSUBSTANTIATED.

No deficiencies were cited during today’s inspection.
A notice of site visit was given and must remain posted for 30 days. Appeal Rights were provided to Facility Representative. Exit interview conducted and report was reviewed with Facility Representative Jennifer Brewer.
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Seena Parsapour
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2