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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566207899
Report Date: 03/26/2026
Date Signed: 03/26/2026 12:16:46 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/17/2026 and conducted by Evaluator Cynthia Alvarez
COMPLAINT CONTROL NUMBER: 17-CC-20260217130628
FACILITY NAME:MAOF CHILD CARE CENTER PRESCHOOLFACILITY NUMBER:
566207899
ADMINISTRATOR:SHANNON WARNSHUISFACILITY TYPE:
850
ADDRESS:711 SOUTH C STREET ATELEPHONE:
(805) 385-3789
CITY:OXNARDSTATE: CAZIP CODE:
93030
CAPACITY:23CENSUS: 18DATE:
03/26/2026
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Shannon WarnshuisTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Staff do not provide adequate supervision resulting in children being bit by other children.
Staff not properly trained to supervise daycare children.
INVESTIGATION FINDINGS:
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On March 26, 2026, at 11:00 AM, Licensing Program Analysts (LPAs) Cynthia Alvarez and Veronica Martinez conducted an unannounced inspection at the abovementioned Facility to deliver the findings for a complaint related to alleged Staff do not provide adequate supervision resulting in children being bit by other children and an additional allegation of staff not properly trained to supervise daycare children.
LPAs met with Director Shannon Warnshuis and advised them of the purpose of the inspection. It should be noted that LPAs observed18 children under the care and supervision of 3 staff members during the inspection.

The investigation included observations, staff interviews, parent interviews, record reviews and two unannounced site inspections. As noted above, Staff not properly trained to supervise daycare children and Staff do not provide adequate supervision resulting in children being bit by other children.

(CONT. 809-C, Page 2)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Cynthia Alvarez
LICENSING EVALUATOR SIGNATURE:

DATE: 03/26/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/26/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20260217130628
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: MAOF CHILD CARE CENTER PRESCHOOL
FACILITY NUMBER: 566207899
VISIT DATE: 03/26/2026
NARRATIVE
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LPAs were unable to corroborate or validate the allegations of the complaints. Contrary to the allegations, Director stated that newly enrolled children had been experiencing behaviors that have resulted in disruption of daily activities and children getting injured; however, they have been actively supervising children and staying within ratios to ensure injuries remain at a minimum. They also stated they notified parents every time a child gets injured. Furthermore, the facility has hosted a parent meeting to discuss concerns parents have voiced, and the Director stated they have been present in the classroom almost daily to ensure the staff feel supported. Director also indicated that the agency has conducted a training on dealing with children with behaviors and plan to conduct an additional training next month to moreover support staff. Lastly, parents that were interviewed said they were satisfied with the center and did not have any concerns regarding the care and supervision their children receive.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

A Notice of Site Visit (LIC 9213) and Appeal Rights (LIC 9058) are provided to Director. The Notice of Site Visit must remain posted for 30 days or a civil penalty of $100.00 may apply.

Exit interview conducted and report was reviewed with Director Shannon Warnshuis.

SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Cynthia Alvarez
LICENSING EVALUATOR SIGNATURE:

DATE: 03/26/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/26/2026
LIC9099 (FAS) - (06/04)
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