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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566208256
Report Date: 08/14/2024
Date Signed: 08/14/2024 11:54:09 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/21/2024 and conducted by Evaluator Laura Villanueva
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20240321162443
FACILITY NAME:CROWTHER FCC AKA SAFETY CARE FAMILY DAY CAREFACILITY NUMBER:
566208256
ADMINISTRATOR:CRISTINA CROWTHERFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 304-9688
CITY:SIMI VALLEYSTATE: CAZIP CODE:
93065
CAPACITY:14CENSUS: 4DATE:
08/14/2024
UNANNOUNCEDTIME BEGAN:
10:45 AM
MET WITH:Cristina CrowtherTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Licensee failed to provide a safe environment by allowing unfingerprinted adults at the daycare during daycare hours.
INVESTIGATION FINDINGS:
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On August 14, 2024 at 10:45 AM, Licensing Program Analyst (LPA) Laura Villanueva conducted an inspection to conclude a complaint investigation. LPA met with Licensee Cristina Crowther. Licensee was informed of the purpose of the inspection. Licensee and assistant were caring for 4 children at the time of the inspection.

On 3/21/2024, Santa Barbara Regional Office (SBRO) received a complaint alleging that licensee failed to provide a safe environment by allowing adults without a criminal record clearance at the daycare during daycare hours. On 04/17/2024, the Department received a copy of an Investigation Report provided by Department of Justice (DOJ) – Division of Law Enforcement- Bureau of Investigation, and on 6/19/2024, audio evidence was received from them as well. 02

Based on files, and interviews conducted by DOJ Agents, there was sufficient evidence to prove adults in
CONTINUED ON 9099C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: George Mingle
LICENSING EVALUATOR NAME: Laura Villanueva
LICENSING EVALUATOR SIGNATURE:

DATE: 08/14/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/14/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 17-CC-20240321162443
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: CROWTHER FCC AKA SAFETY CARE FAMILY DAY CARE
FACILITY NUMBER: 566208256
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/14/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/13/2024
Section Cited
CCR
101170(e)(1)
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101170 Criminal Record Clearance All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing or volunteering in a licensed facility (1) Obtain a California clearance or a criminal record.
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Licensee had 3 adults (A1, A2, A3) obtain criminal record clearance on 03/28/2024.
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This requirement was not met as evidence by Licensee allowed adults in the child care home without obtaining a California clearance or a criminal record clearance. This poses an immediate health and safety risk to children.
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Type A
08/13/2024
Section Cited
CCR
102402(a)(3)
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102402 Revocation or Suspension of a License or Registration-(3) Conduct in the operation or maintenance of a family day care home which is inimical to the health...
from the facility or the people of the State of California. This requirement was not met as evidenced by:
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Non compliance conference scheduled on 08/19/2024 at 11:00AM.
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Licensee is involved in a criminal investigation. This poses an immediate health and safety risk to children.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: George Mingle
LICENSING EVALUATOR NAME: Laura Villanueva
LICENSING EVALUATOR SIGNATURE:

DATE: 08/14/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/14/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 17-CC-20240321162443
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: CROWTHER FCC AKA SAFETY CARE FAMILY DAY CARE
FACILITY NUMBER: 566208256
VISIT DATE: 08/14/2024
NARRATIVE
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the home were present during daycare hours and did not have a criminal record clearance. Furthermore, on 03/21/2024, DOJ Agents executed a search warrant at the daycare which resulted in criminal charges against Licensee Cristina Crowther, for Penal Code section 350(a)(2) – engaged in counterfeit trade. Due to the evidence received and licensee's pending criminal charges and having adults present during daycare hours without a criminal record clearance are substantiated.

During the investigation, it was determined citations of conduct inimical and criminal record clearance were warranted related to this complaint investigation. California Code of Regulations, Title 22, Division 12, are being cited on the attached LIC9099D.

During this inspection licensee stated that 3 adults associated to the facility are her daughter, son, and boyfriend. A3 does not live in the home. He doesn't come during daycare hours, he comes occasionally after hours. Licensee's daughter lives in the home. Licensee's son moved to the home at the end of April 2024. Licensee's son was present due to him visiting when the incident occurred.

Also, LPA informed licensees to provide a copy of this licensing report amended and signed on 07/03/2024, that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview conducted and report was reviewed with licensee, during which appeal rights were explained. A copy of the appeal rights (LIC 9058 (3/22)) was provided on 08/14/2024.
SUPERVISORS NAME: George Mingle
LICENSING EVALUATOR NAME: Laura Villanueva
LICENSING EVALUATOR SIGNATURE:

DATE: 08/14/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/14/2024
LIC9099 (FAS) - (06/04)
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