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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566209677
Report Date: 08/14/2025
Date Signed: 08/14/2025 11:58:10 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/14/2025 and conducted by Evaluator Fernando Hernandez
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20250514132434
FACILITY NAME:CHILDTIME LEARNING CENTERFACILITY NUMBER:
566209677
ADMINISTRATOR:KATHERINE ECLARINALFACILITY TYPE:
840
ADDRESS:700 E. ESPLANADE DR.TELEPHONE:
(805) 983-7779
CITY:OXNARDSTATE: CAZIP CODE:
93036
CAPACITY:48CENSUS: 25DATE:
08/14/2025
UNANNOUNCEDTIME BEGAN:
10:40 AM
MET WITH:Katherine EclarinalTIME COMPLETED:
12:05 PM
ALLEGATION(S):
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- Staff did not accord child dignity in their relationship with staff or other persons
- Staff inappropriately disciplines children
- Conduct Inimical - Staff/Director
INVESTIGATION FINDINGS:
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On 08/14/25, at 10:40 AM, Licensing Program Analyst (LPA) Fernando Hernandez conducted an unannounced inspection at ChildTime Learning Center to deliver findings with respect to the allegation(s) noted above. LPA met with Director Katherine Eclarinal and explained the nature and purpose of the inspection. LPA notes 25 children are in care at the time of the inspection.

The Department received a complaint alleging staff inappropriately disciplines children, staff did not accord child dignity in their relationship with staff, and the staff/director were conduct inimical which raised concerns over the level of care children are provided while in care. As set forth by the Department, this investigation included, interviews with the director, staff, children and parents.

Interviews with licensee, staff, children and parents did not reveal any info regarding the allegation(s) stated above. Director denied the allegation(s). Parents interviewed shared no concerns with the safety, care and supervision. Overall, parents were extremly satisfied with the safety, care, and supervision being provided at the Child Care Center (CCC).
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Fernando Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/14/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/14/2025 and conducted by Evaluator Fernando Hernandez
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20250514132434

FACILITY NAME:CHILDTIME LEARNING CENTERFACILITY NUMBER:
566209677
ADMINISTRATOR:KATHERINE ECLARINALFACILITY TYPE:
840
ADDRESS:700 E. ESPLANADE DR.TELEPHONE:
(805) 983-7779
CITY:OXNARDSTATE: CAZIP CODE:
93036
CAPACITY:48CENSUS: 25DATE:
08/14/2025
UNANNOUNCEDTIME BEGAN:
10:40 AM
MET WITH:Katherine EclarinalTIME COMPLETED:
12:05 PM
ALLEGATION(S):
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- Reporting Requirements
INVESTIGATION FINDINGS:
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On 08/14/25, at 10:40 AM, Licensing Program Analyst (LPA) Fernando Hernandez conducted an unannounced inspection at ChildTime Learning Center to deliver findings with respect to the allegation noted above. LPA met with Director Katherine Eclarinal and explained the nature and purpose of the inspection. LPA notes 25 children are in care at the time of the inspection.

The Department received a complaint alleging reporting requirements were not being met which raised concerns over the level of care children are provided while in care. During the Director interview, director stated there had been (2) bus accidents on separate occasions (1st) occurred on 05/30/2024 & the (2nd) occurred on 07/02/2024. Children were involved in both accidents, however none of the children had sustained any injuries and authorities were not contacted. Director admitted to not reporting both bus accidents to Community Care Licensing Department (CCLD).

Continued on LIC9099-C Page 2
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Fernando Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/14/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 17-CC-20250514132434
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: CHILDTIME LEARNING CENTER
FACILITY NUMBER: 566209677
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/14/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/25/2025
Section Cited
CCR
101212(d)
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(d) Upon the occurrence, during the operation of the child care center of any of the events... a report shall be made to the Department by telephone or fax...shall be submitted to the Department within seven days... This requirement was not met as evidenced by:
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LPA printed Reporting Requirements regulations for the director. Director will also ensure Unusal Incident Reports are documented and reported to Licensing. LPA notes director has been documenting incidents and reporting to State Licensing.
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Based on interview, the director did not comply with the section cited above, director admitted to the (2) bus accidents did occur and provided LPA with the documentation of the incidents. Which posed a potential health, safety, or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Fernando Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/14/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/14/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5
Control Number 17-CC-20250514132434
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: CHILDTIME LEARNING CENTER
FACILITY NUMBER: 566209677
VISIT DATE: 08/14/2025
NARRATIVE
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Based on observations the preponderance of evidence standard has been met, therefore the above allegation is found SUBSTANTIATED. California Code of Regulations, Title 22 are being cited on the attached LIC 9099D.

LPA notes (1) Type B deficiency was cited today (please see LIC9099-D for further details).

Notice of site visit was given and must remain posted for 30 days. Appeal Rights were provided and explained. The report was reviewed with Director Katherine Eclarinal. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with the Director Katherine Eclarinal.
SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Fernando Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/14/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 17-CC-20250514132434
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: CHILDTIME LEARNING CENTER
FACILITY NUMBER: 566209677
VISIT DATE: 08/14/2025
NARRATIVE
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Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation(s) are unsubstantiated.

No deficiencies were cited today. Notice of site visit was given and must remain posted for 30 days. Appeal Rights were provided and report was reviewed with Director Katherine Eclarinal. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with the Director Katherine Eclarinal.
SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Fernando Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/14/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 5