566209678-8-14-2025-17-CC-SMAZ-DKKQUW-20250815122923

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 566209678
Report Date: 08/14/2025
Date Signed: 08/14/2025 11:53:28 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/14/2025 and conducted by Evaluator Fernando Hernandez

PUBLIC

COMPLAINT CONTROL NUMBER: 17-CC-20250514142119

FACILITY NAME:	CHILDTIME LEARNING CENTER		FACILITY NUMBER:	566209678
ADMINISTRATOR:	KATHERINE ECLARINAL		FACILITY TYPE:	830
ADDRESS:	700 E. ESPLANADE DR.		TELEPHONE:	(805) 983-7779
CITY:	OXNARD	STATE: CA	ZIP CODE:	93036
CAPACITY:	36	CENSUS: 16	DATE:	08/14/2025
		UNANNOUNCED	TIME BEGAN:	09:45 AM
MET WITH:	Katherine Eclarinal		TIME COMPLETED:	10:40 AM

ALLEGATION(S):

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- Staff do not provide adequate care or supervision

INVESTIGATION FINDINGS:

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On 08/14/25, at 9:45 AM, Licensing Program Analyst (LPA) Fernando Hernandez conducted an unannounced inspection at ChildTime Learning Center to deliver findings with respect to the allegation noted above. LPA met with Director Katherine Eclarinal and explained the nature and purpose of the inspection. LPA notes 16 children are in care at the time of the inspection.

The Department received a complaint alleging staff do not provide adequate care or supervision to the children in care which raised concerns over the level of care children are provided while in care. As set forth by the Department, this investigation included, interviews with the director, staff, and parents.

Interview with director, staff, and parents did not reveal any info regarding the allegation(s) stated above. Director denied the allegation. Parents interviewed shared no concerns with the safety, care and supervision. Overall, parents were extremly satisfied with the safety, care, and supervision being provided at the Child Care Center (CCC).

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Fernando Hernandez
LICENSING EVALUATOR SIGNATURE:	DATE: 08/14/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/14/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 17-CC-20250514142119

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: CHILDTIME LEARNING CENTER	FACILITY NUMBER: 566209678
	VISIT DATE: 08/14/2025

NARRATIVE

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Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies were cited today. Notice of site visit was given and must remain posted for 30 days. Appeal Rights were provided and report was reviewed with Director Katherine Eclarinal. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with the Director Katherine Eclarinal.

SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Fernando Hernandez
LICENSING EVALUATOR SIGNATURE:	DATE: 08/14/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/14/2025

LIC9099 (FAS) - (06/04)

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