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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566210177
Report Date: 06/06/2024
Date Signed: 06/06/2024 03:13:44 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/12/2024 and conducted by Evaluator Susana Martinez
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20240112123452
FACILITY NAME:JIMENEZ FCC AKA VERONICA'S TENDER CARE CHILD CAREFACILITY NUMBER:
566210177
ADMINISTRATOR:VERONICA JIMENEZFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 701-0639
CITY:VENTURASTATE: CAZIP CODE:
93004
CAPACITY:14CENSUS: 8DATE:
06/06/2024
UNANNOUNCEDTIME BEGAN:
02:15 PM
MET WITH:Veronica JimenezTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Uncleared adults living in the home.
INVESTIGATION FINDINGS:
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On 06/06/2024 Licensing Program Analyst (LPA) Susana Martinez conducted an unannounced inspection at the abovementioned Family Child Care Home (FCCH) to conclude a complaint investigation. LPA met with Licensee Veronica Jimenez and advised her of the purpose for the inspection.

The Community Care Licensing Division (CCLD) received a complaint alleging that there are uncleared adults living in the home. The investigation was conducted jointly with CCLD’s Investigations Bureau (IB). IB investigators conducted inspections and interviews with Licensee and adults in question. At the time of IB’s initial inspection, an adult (A1) was found in the home without a fingerprint clearance. Interviews conducted revealed that A1 had been residing in the home.

Based on LPAs observations, interviews which were conducted, documents gathered and/or record review, the preponderance of evidence standard has been met, therefore the above allegation is found SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 or Health and Safety Code, are being cited on the attached LIC 9099D.
Continued on 9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Susana Martinez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/06/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/06/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 17-CC-20240112123452
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: JIMENEZ FCC AKA VERONICA'S TENDER CARE CHILD CARE
FACILITY NUMBER: 566210177
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/06/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
06/06/2024
Section Cited
CCR
102370(d)(1)
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102370(d)(1)Criminal Record Clearance All individuals subject to a criminal record review... shall prior to working, residing, or volunteering in a licensed facility: (1)Obtain a California clearance or a criminal record exemption as required by the Department. This requirement was not met as evidence by:
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Licensee agreed that A1 cannot stay in the home until a criminal record clearance has been granted to A1.
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Based on observation, interviews conducted, and record review, Licensee did not comply with the deficiency cited above as one adults (A1) was found without a criminal record clearance which poses an immediate risk to the health, safety and or personal rights of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Susana Martinez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/06/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/06/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/12/2024 and conducted by Evaluator Susana Martinez
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20240112123452

FACILITY NAME:JIMENEZ FCC AKA VERONICA'S TENDER CARE CHILD CAREFACILITY NUMBER:
566210177
ADMINISTRATOR:VERONICA JIMENEZFACILITY TYPE:
810
ADDRESS:8573 IDYLLWILD ST.TELEPHONE:
(805) 701-0639
CITY:VENTURASTATE: CAZIP CODE:
93004
CAPACITY:14CENSUS: 8DATE:
06/06/2024
UNANNOUNCEDTIME BEGAN:
02:15 PM
MET WITH:Veronica JimenezTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Child on child inappropriate touching.
Children confined in a room.
INVESTIGATION FINDINGS:
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On 06/06/2024 at 2:30 PM Licensing Program Analyst (LPA) Susana Martinez conducted an unannounced inspection at the abovementioned Family Child Care Home (FCCH) to conclude a complaint investigation. LPA met with Licensee Veronica Jimenez and advised her of the purpose for the inspection.

The allegations are of Neglect/Lack of Supervision- child on child inappropriate touching and children confined in one room while in care. Community Care Licensing Division’s (CCLD) Investigations Bureau (IB) conducted a full investigation to the above mention allegation. The IB investigation conducted a thorough review of records, including interviews with current/former daycare parents, children in care and previously attended, facility staff, Licensee and Licensee's own children. IB investigator conducted unannounced inspections to the facility, Licensee denied the allegations and stated the children are never left unsupervised and denied having knowledge of children being touched inappropriately while in care.

Continued on 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Susana Martinez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/06/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/06/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 17-CC-20240112123452
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: JIMENEZ FCC AKA VERONICA'S TENDER CARE CHILD CARE
FACILITY NUMBER: 566210177
VISIT DATE: 06/06/2024
NARRATIVE
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IB investigator contacted the reporting party (C1), who was a former day care client, alleging having vague memories of being inappropriately touched, as well as witnessing other children care being inappropriately touched. IB investigator interviewed alleged victim (C2), also former day care client, who denied being inappropriately touched while at the facility and recalls nobody having disclosed to her being inappropriately touched. C2 stated they would take their own children to the day care facility if they lived closer because of the positive experience and level of care the Licensee provided. Another alleged victim (C3) was also interviewed and stated they were never inappropriately touched by anyone while in care.

Throughout the investigation, Licensee Veronica Jimenez demonstrated cooperation and openness. Current parents of children in care stated Licensee maintains a safe and nurturing environment for the children entrusted to her care. Investigators did not find conclusive evidence to substantiate the allegation, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the above allegations are UNSUBSTANTIATED.

Exit interview was conducted with Licensee Veronica Jimenez.

Notice of site visit and appeal rights were provided.
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Susana Martinez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/06/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/06/2024
LIC9099 (FAS) - (06/04)
Page: 5 of 5
Control Number 17-CC-20240112123452
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: JIMENEZ FCC AKA VERONICA'S TENDER CARE CHILD CARE
FACILITY NUMBER: 566210177
VISIT DATE: 06/06/2024
NARRATIVE
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LPA Martinez informed Licensee Veronica Jimenez that this report dated 6/06/2024 documents One Type A citation which shall be posted for 30 consecutive days as there is immediate risk to the health, safety, or personal rights of children in care.

Also, LPA Martinez informed Licensee Veronica Jimenez to provide a copy of this licensing report dated 06/06/204 that documents a Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

During today's inspection one type A citation was issued and can be found on the attached 9099-D.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted, appeal rights were given, and report was reviewed with Licensee Veronica Jimenez.

SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Susana Martinez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/06/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/06/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 5