<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566210590
Report Date: 02/12/2025
Date Signed: 02/12/2025 01:11:12 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/03/2024 and conducted by Evaluator German Negrete
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20241203150232
FACILITY NAME:LA PETITE ACADEMYFACILITY NUMBER:
566210590
ADMINISTRATOR:REBECCA DELGADOFACILITY TYPE:
830
ADDRESS:261 W. STANLEYTELEPHONE:
(805) 652-0917
CITY:VENTURASTATE: CAZIP CODE:
93001
CAPACITY:24CENSUS: 4DATE:
02/12/2025
UNANNOUNCEDTIME BEGAN:
08:53 AM
MET WITH:Rebecca HernandezTIME COMPLETED:
10:45 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff are operating the facility out of ratio
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 02/12/2025, Licensing Program Analyst (LPA) German Negrete conducted an unannounced inspection at La Petite Academy (facility) to deliver the findings of the above mentioned complaint allegation received on 12/03/2024. LPA Negrete met with Director Rebecca Hernandez. LPA toured the center inside and out. LPA observed 1 staff providing care and supervision to 4 infants.

During the course of the investigation LPA conducted parent interviews of both current and previously enrolled infants, LPA also interviewed Director and staff. Additionally, LPA received and reviewed(documented) 51 calendar days of infant sign in/out sheets and staff time cards/schedules . The investigation also included LPA observations.

Pertaining to allegation#1(infants) Staff are operating the facility out of ratio. LPA conducted parent interviews
continue on LIC9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: German Negrete
LICENSING EVALUATOR SIGNATURE:

DATE: 02/12/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 17-CC-20241203150232
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: LA PETITE ACADEMY
FACILITY NUMBER: 566210590
VISIT DATE: 02/12/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
All parents interviewed stated, they were happy with the care and supervision. However there was one parent who stated they have witnessed during drop off time, 7 infants and only one staff member.

Additionally, LPA interviewed the director, staff, and personnel/witnesses who were/are currently associated with the facility. From interviewing witness#7 and witness#16, LPA gathered that this facility does not always maintain proper ratios as outlined in Title 22 California Code of Regulations.



As mentioned, LPA completed a review of the infant sign-out sheets and staff time cards/schedules. LPA discovered the following discrepancies: On 12/06/2024, from 1:11PM to 1:48PM S16 and S17 were on break, it is unclear who supervised the 15 infants in attendance(See LIC812) . Also, on 10/29/2024, from 11AM to 11:45AM there were 16 infants in attendance. It is unclear who supervised the 16 infants(see LIC812). Additionally On 10/24/2024 there were 17 total infants in attendance, it is unclear who supervised the 17 infants (see LIC812). Lastly on 9/23/2024 from 12PM to 1PM there are 17 infants in attendance, it is unclear who supervised the 17 infants. Today LPA asked the director to provide documentation or evidence that would clearly show the facility was in compliance with ratios on 12/06/2024 and 10/29/2024, 10/24/2024 and 9/23/2024 the director could not provide any documentation or evidence (See LIC812).

Based on LPA interviews, documents collected during investigation, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12 & Chapter 1), are being cited on the attached LIC 9099D.”

Exit Interview conducted and report was reviewed with Director Rebecca Hernandez.
Notice of site visit was provided. LIC9224 was provided to Director.

Appeal rights were given to Director Rebecca Hernandez
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: German Negrete
LICENSING EVALUATOR SIGNATURE:

DATE: 02/12/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 17-CC-20241203150232
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: LA PETITE ACADEMY
FACILITY NUMBER: 566210590
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/12/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/12/2025
Section Cited
CCR
101416.5(b)
1
2
3
4
5
6
7
(b) There shall be a ratio of one teacher for every four infants in attendance...
Based on LPA's observations, documents collected and interviews,the facility was found to be out of complaince with the aforementioned citation... On 12/06/2024, from 1:11PM to 1:48PM it...
1
2
3
4
5
6
7
Facility will provide a signed statement by all staff. This signed document will verify all staff employed at the facility understand the aformentuoned regulation cited today(101216.3(b). Also the facility will receive two unannounced visits by a Licensed Program Analyst.
8
9
10
11
12
13
14
 is unclear who supervised 15 infants. On 10/29/2024, from 11AM to 11:45AM It is unclear who supervised 16 infants. On 10/24/2024 it is unclear who supervised the 17 infants. On 9/23/2024 from 12PM to 1PM there are 17 infants in attendance, it is unclear who supervised the 17 infants.
8
9
10
11
12
13
14
The two unannouced visits will be conducted with in the next 120 days from today.
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: German Negrete
LICENSING EVALUATOR SIGNATURE:

DATE: 02/12/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3