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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566210591
Report Date: 01/14/2025
Date Signed: 01/14/2025 11:10:13 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/15/2024 and conducted by Evaluator German Negrete
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20241015132305
FACILITY NAME:LA PETITE ACADEMYFACILITY NUMBER:
566210591
ADMINISTRATOR:REBECCA DELGADOFACILITY TYPE:
850
ADDRESS:261 WEST STANLEYTELEPHONE:
(805) 652-0917
CITY:VENTURASTATE: CAZIP CODE:
93001
CAPACITY:60CENSUS: 26DATE:
01/14/2025
UNANNOUNCEDTIME BEGAN:
08:51 AM
MET WITH:Rebecca HernandezTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Allegation#1 Staff did not provide food to the children in the quantity necessary
INVESTIGATION FINDINGS:
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On 1/14/2025, Licensing Program Analysts (LPA) German Negrete conducted an unannounced inspection at La petite (facility) to deliver the findings of the above-mentioned complaint allegations received on 10/15/2024. LPA met with Director Rebecca Hernandez. LPA explained the purpose of the inspection and then toured the preschool, both inside and outside. The child-to-staff ratio at the time of the inspection was 26 children under the care of 3 staff members.

The investigation included interviews with parents of currently enrolled children, current and fomer staff. LPA requested and reviewed Unusual Incident Reports(UIRs), children roster, and the parent handbook. LPA conducted four unnounced visits and the observations from thouse visits are included in this investigation.
Continued on LIC9099
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: German Negrete
LICENSING EVALUATOR SIGNATURE:

DATE: 01/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
Control Number 17-CC-20241015132305
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: LA PETITE ACADEMY
FACILITY NUMBER: 566210591
VISIT DATE: 01/14/2025
NARRATIVE
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Staff did not provide food to the children in the quantity necessary

Interviews were conducted with parents. Parent interviews revealed all parents have knowledge towards the food menu and the amount of snacks and meals their child receive. When asked by LPA, if their children would come home stating they did not eat at the center, all parents interviewed stated, their children have never said anything similar to that. Also every parent interviewed stated they would recommend the center.

As mentioned LPA Negrete conducted four facility inspection during the investigation. During the inspections LPA observed food being prepared for the children in the Facility’s kitchen. Also one of the inspections pertained to a annual inspection and LPA observed a operable refrigerator in the kitchen. If required, the refrigerator is used for food. Also director stated , facility provides snacks to children three times a day and lunch is provided to children in care at this facility. LPA observed the food menu posted in a public area in all four inspections.

Additionally Director stated the facility provides snack twice a day, one snack at around 8:30AM and another 3:15PM. Also multiple staff stated they utilize a ladel in order to make sure children receive a full scoop weather that includes crackers, carrots or cereal or other itmes(see LIC812). Furthermore the parent handbook on page 20 provides details on the quantity of the snacks the children will receive. On page 20 of the parent handbook, there are details to a "GrowFit" program. The aforementioned program states, children in care will receive more than one healthy offering.

Although the above allegation may have occurred or have some validity, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. Therefore, the allegation is Unsubstantiated.

Report was read to director Notice of site visit was provided. Notice of site visit needs to be posted for 30 days.

SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: German Negrete
LICENSING EVALUATOR SIGNATURE:

DATE: 01/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2025
LIC9099 (FAS) - (06/04)
Page: 6 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/15/2024 and conducted by Evaluator German Negrete
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20241015132305

FACILITY NAME:LA PETITE ACADEMYFACILITY NUMBER:
566210591
ADMINISTRATOR:REBECCA DELGADOFACILITY TYPE:
850
ADDRESS:261 WEST STANLEYTELEPHONE:
(805) 652-0917
CITY:VENTURASTATE: CAZIP CODE:
93001
CAPACITY:60CENSUS: 26DATE:
01/14/2025
UNANNOUNCEDTIME BEGAN:
08:51 AM
MET WITH:Rebecca HernandezTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Allegation#2 Staff did not provide supervision to meet the children's needs
INVESTIGATION FINDINGS:
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On 1/14/2025, Licensing Program Analysts (LPA) German Negrete conducted an unannounced inspection at La petite (facility) to deliver the findings of the above-mentioned complaint allegation received on 10/15/2024. LPA met with Director Rebecca hernandez. LPA explained the purpose of the inspection and then toured the preschool, both inside and outside. The child-to-staff ratio at the time of the inspection was 26 children under the care of 3 staff members.

The investigation included interviews with parents of currently enrolled children, and interviews with current and fomer staff. LPA requested and reviewed Unusual Incident Reports(UIRs), children roster, and the parent handbook. LPA conducted four unnounced visits and the observations from those visits are included in this investigation.
Continued on LIC9099
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: German Negrete
LICENSING EVALUATOR SIGNATURE:

DATE: 01/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 6
Control Number 17-CC-20241015132305
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: LA PETITE ACADEMY
FACILITY NUMBER: 566210591
VISIT DATE: 01/14/2025
NARRATIVE
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Allegation #2: Staff did not provide supervision to meet the children's needs

Interviews were conducted with parents. Parents that were interviewed stated they are satisfied with the care and supervision their children received. Most parents interviewed stated they had no issues with the facility. However, one parent, whose child attends the facility, expressed concern about the staff turnover. The parent stated they are surprised and unsure why the room their child attends lacks a consistent teacher. The parent continued to express that the frequent staff changes prevent consistency in meeting the needs of the children.

As mentioned, LPA conducted a 21-month review of unusual incidents. LPA discovered two unusual incidents related to care and supervision. The first UIR occurred on 10/18/2024. During outside time in the two’s classroom, S#7 brought a group of children inside the classroom for a potty break. When the teacher returned the children to the play yard, C1 was still inside the classroom unsupervised. The second incident occurred on 04/21/2023. The director stated that children in care were transitioning from the play yard to the classroom. S#5 counted every child as they entered the classroom. S#5 believed all the children were inside the classroom. However, S#5 stepped outside into the play yard and observed C#2 hiding behind the door. S#5 estimated the child had been outside for approximately 2 to 3 minutes.

Staff interviews revealed, staff schedules change frequently due to staff calling out. Staff may unexpectedly need to open the facility with only a 24-hour notice from management. Witness #5(staff) stated, how at times witness#5 feels stressed and this facility and it affects the job performance(See LIC812-C). Also witness#8 stated, this past year (2024) witness#8 felt stressed at this facility and it has also effected job performance(see LIC812). Both witnesses stated this is partially due to the change of schedules and Leadership from management.

Continued on LIC9099-C

SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: German Negrete
LICENSING EVALUATOR SIGNATURE:

DATE: 01/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 6
Control Number 17-CC-20241015132305
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: LA PETITE ACADEMY
FACILITY NUMBER: 566210591
VISIT DATE: 01/14/2025
NARRATIVE
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Based on LPAs interviews, and documents collected during the investigation, the preponderance of evidence standard has been met. Therefore, Allegation #2 is SUBSTANTIATED. California Code of Regulations, Title 22, is being cited on the attached LIC 9099D.

The report was read to director.

Appeals rights were provided to director.

Notice of site visit was provided and must remain posted for 30 days.

SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: German Negrete
LICENSING EVALUATOR SIGNATURE:

DATE: 01/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 6
Control Number 17-CC-20241015132305
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: LA PETITE ACADEMY
FACILITY NUMBER: 566210591
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/14/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/14/2025
Section Cited
CCR
101229(a)(1)
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(a) The licensee shall provide care and supervision as necessary to meet the children's needs.
(1) No child(ren) shall be left without the supervision of a teacher at any time, ... Supervision shall include visual observation.
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The teachers and aides will complete training and summarize(email) what they learned from the training though a written statement. And staff will email staments to LPA Negrete.
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Besed on LPA document review and interviews conducted, this requirement was not met, on 10/18/2024 C#1 was left without care and supervision for less than two minutes. And on 4/20/2023 Child#2 was left without care and supervsion for about 2-3 minutes.
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link for the videos
https://www.cdss.ca.gov/inforesources/child-care-licensing/resources-for-providers
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: German Negrete
LICENSING EVALUATOR SIGNATURE:

DATE: 01/14/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 6