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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566210591
Report Date: 01/21/2026
Date Signed: 01/22/2026 09:21:49 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CENTRAL COAST-CHILD, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/24/2025 and conducted by Evaluator Giovani Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20251024093003
FACILITY NAME:LA PETITE ACADEMYFACILITY NUMBER:
566210591
ADMINISTRATOR:REBECCA DELGADOFACILITY TYPE:
850
ADDRESS:261 WEST STANLEYTELEPHONE:
(805) 652-0917
CITY:VENTURASTATE: CAZIP CODE:
93001
CAPACITY:60CENSUS: 36DATE:
01/21/2026
UNANNOUNCEDTIME BEGAN:
04:01 PM
MET WITH:Rebecca Delgado TIME COMPLETED:
06:40 PM
ALLEGATION(S):
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9
Ratio - Staff are operating out of ratio
Other - Staff did not maintain required first aid supplies.
Qualifications - Facility allowed an unqualified staff to provide care and supervision to day-care children.
INVESTIGATION FINDINGS:
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On Janaury 21, 2026, Licensing Program Analyst (LPA) Giovani Gonzalez conducted an unannounced inspection at the abovementioned Child Care Center (CCC) to close a complaint investigation. LPA met with Director Rebecca Delgado and informed them the purpose of the inspection. At the time of the inspection 36 children and 4 staff were present.

The investigation included, staff interviews, record review, parent interviewd and 2 unannonced inspections.

The allegation of staff are operating out of ratio was corroberated. Staff 1, Staff 2, Staff 3, and Staff 5 admitted to being out of ratio in the mornings. Further, Director stated they are out of ratio in the mornings due to call outs or staff running late. 1 Type A deficiency is being issued on the attached LIC 9099D.

The allegation of staff did not maintain required first aid supplies was corroberated. During the intital inspection, LPA Diaz and LPA Alvarez took pictures of the first aid kits. LPA observed the first aide kits to be missing
CONTINUED PAGE LIC9099C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Giovani Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/21/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
Control Number 17-CC-20251024093003
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CENTRAL COAST-CHILD, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: LA PETITE ACADEMY
FACILITY NUMBER: 566210591
VISIT DATE: 01/21/2026
NARRATIVE
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an antiseptic solution, thermometer, scissors, and tweezers. Further, director stated first aide kits are not replenished as frequently as they should. 1 Type B deficiency is being issued on the attached LIC 9099D. LPA notes the facility has obtained complete first aide kits.

The allegation of facility allowing unqualified staff to provide care and supervision to day-care children was corroborated. An interview with the facilities food specialist revealed they had been supervising children despite not having a child care background. Further, the staff stated they would be left unsupervised to watch the napping children as well. 1 Type B deficiency is being issued on the attached LIC 9099D.

Based on LPAs observations, interviews which were conducted, documents gathered and/or record review, the preponderance of evidence standard has been met, therefore the above allegations are found SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 or Health and Safety Code, are being cited on the attached LIC 9099D

Upon receipt, provide copies of this licensing report to each parent/guardian of enrolled children and to parents/guardians of newly enrolled children during the next 12 months. Acknowledgement of Receipt LIC 9224 form shall be used for this purpose. LIC 9224 after completed shall be maintained in each child's file.

Report was reviewed with Director Rebecca Delgado. Notice of site visit and appeal rights were given.

SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Giovani Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/21/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CENTRAL COAST-CHILD, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/24/2025 and conducted by Evaluator Giovani Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20251024093003

FACILITY NAME:LA PETITE ACADEMYFACILITY NUMBER:
566210591
ADMINISTRATOR:REBECCA DELGADOFACILITY TYPE:
850
ADDRESS:261 WEST STANLEYTELEPHONE:
(805) 652-0917
CITY:VENTURASTATE: CAZIP CODE:
93001
CAPACITY:60CENSUS: DATE:
01/21/2026
UNANNOUNCEDTIME BEGAN:
04:01 PM
MET WITH:Rebecca Delgado TIME COMPLETED:
06:40 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Other - Facility did not ensure that first aid kits are accessible to staff.
Reporting Requirements - Staff did not report incidents to authorized representatives.
Food Service - Staff did not ensure that day-care children are served an adequate amount of food portions.
Physical Plant - Staff are allowing day-care children to play with toys that are hazardous.
Food Service - Staff served expired food to day-care children
INVESTIGATION FINDINGS:
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On Janaury 21, 2026, Licensing Program Analyst (LPA) Giovani Gonzalez conducted an unannounced inspection at the abovementioned Child Care Center (CCC) to close a complaint investigation. LPA met with Director Rebecca Delgado and informed them the purpose of the inspection. At the time of the inspection 26 children and 4 staff were present.

The allegation of facility did not ensure that first aid kits are accessible to staff, was not corroberated. Staff interviews revealed staff are aware of the location of the first aide kits.

The allegation of staff did not report incidents to authorized reperesentatives could not be corroberated. Staff interviewed revealed when there is an incident, management and parents are notified of the incident through phone calls or a written incident report. Further, parent interviews confirmed they are notified of incidents when they occurr.
CONTINUED LIC 9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Giovani Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/21/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 6
Control Number 17-CC-20251024093003
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CENTRAL COAST-CHILD, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: LA PETITE ACADEMY
FACILITY NUMBER: 566210591
VISIT DATE: 01/21/2026
NARRATIVE
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The allegation that staff did not ensure that day-care children are served an adequate amount of food portions could not be corroborated. Staff interviews revealed children are allowed to have seconds. Additionally, parent interviews revealed they did not have concerns with the meals provided and stated children were not returned to them hungry.

The allegation of staff are allowing day-care children to play with toys that are hazardous could not be corroborated. Staff that were interviewed revealed they dispose of broken toys when they see them and notify the director as well. LPA did not observe hazardous toys or equipment to be accessible to children in care.

The allegation of Staff served expired food to day-care children could not be corroborated. Staff interviewed did not express concerns of expired food. Further director stated they have not served or asked anyone to serve expired food to the children. LPA observed the kitchen area and observed food to be labeled with dates received and dates opened. Director stated open items have varying use by times as well.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are unsubstantiated.

Report was reviewed with Director Rebecca Delgado, notice of site visit was given.

SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Giovani Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/21/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 6
Control Number 17-CC-20251024093003
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CENTRAL COAST-CHILD, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: LA PETITE ACADEMY
FACILITY NUMBER: 566210591
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/21/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/28/2026
Section Cited
CCR
101226(d)
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101226 Health-Related Services

(d) The licensee shall maintain the following first-aid supplies in a location accessible to staff but inaccessible to children:

(1) A current edition of a first-aid manual, (2) Sterile first-aid dressings,(3) Bandages or roller bandages.(4)Adhesive tape.,(5) Scissors.(6) Tweezers.
(7) Thermometer.
(8) Antiseptic solution.
This requirement is not met as evidenced by:
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Facility has corrected this by obtaining new first aide kits.
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Based on observation, and record review, the facility did not comply with the deficiency cited above, in having incomplete first aide kits which poses a potential risk to the health, safety and or personal rights of children in care.
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Type B
01/28/2026
Section Cited
CCR
101216.2(e)(1)
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101216.2 Teacher Aide Qualifications and Duties
(e) An aide shall work only under the direct supervision of a teacher: (1) An aide who is 18 years of age or older, and who meets the requirements of this section and Section 101216, may escort and/or assist children in going to the bathroom, and may supervise napping children as specified in Section 101230(c)(1), without being under the direct supervision of a teacher.
This requirement is not met as evidenced by:


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Director will provide a statement stating they understand Teacher Aide Regulations and Duties to LPA via email at giovani.gonzalez@dss.ca.gov
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Based on interviews conducted, and record review, the facility did not comply with the deficiency cited above in having the food specialist supervise napping children, which poses a potential risk to the health, safety and or personal rights of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Giovani Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/21/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/21/2026
LIC9099 (FAS) - (06/04)
Page: 5 of 6
Control Number 17-CC-20251024093003
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CENTRAL COAST-CHILD, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: LA PETITE ACADEMY
FACILITY NUMBER: 566210591
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/21/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
01/14/2026
Section Cited
CCR
101216.3(a)
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101216.3 Teacher-Child Ratio
(a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance, except as specified in (b) and (c) below.

This requirement is not met as evidenced by:
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Director will provide statement on how they will prevent future instance of being out of ratio. Director will provide statement to LPA at giovani.gonzalez@dss.ca.gov.
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Based on interviews conducted, and record review, the facility did not comply with the deficiency cited above which poses an immediate risk to the health safety and/or personal rights of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Giovani Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/21/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/21/2026
LIC9099 (FAS) - (06/04)
Page: 6 of 6