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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566212345
Report Date: 08/04/2022
Date Signed: 08/04/2022 05:03:49 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/13/2022 and conducted by Evaluator Michael Mathew
COMPLAINT CONTROL NUMBER: 17-CC-20220513101617
FACILITY NAME:TUTOR TIME CHILD CARE/LEARNING CENTER SVFACILITY NUMBER:
566212345
ADMINISTRATOR:VALERIE LOPEZFACILITY TYPE:
850
ADDRESS:1080 COUNTRY CLUB DRIVE WESTTELEPHONE:
(805) 582-0562
CITY:SIMI VALLEYSTATE: CAZIP CODE:
93065
CAPACITY:138CENSUS: 44DATE:
08/04/2022
UNANNOUNCEDTIME BEGAN:
03:20 PM
MET WITH:Heather ShieldsTIME COMPLETED:
05:17 PM
ALLEGATION(S):
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Personal Rights-Daycare child repeatedly hit other children in care.
INVESTIGATION FINDINGS:
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On 8/4/2022 at, 3:20PM Licensing Program Analysts (LPA) Michael Mathew conducted an unannounced inspection to conclude a complaint investigation and completed a COVID-19 pre-screening questions prior to entering the facility. LPA met with Director Heather Shields and advised her the purpose of the inspection. Director provided LPA a tour of the facility inside and out. There were 44 children and 6 staff in care at the time of the inspection.

Allegation: Daycare child repeatedly hit other children in care. LPAs conducted two unannounced inspection touring the facility inside and out during this investigation and did not observe any title 22 violations. LPA also conducted interviews with staff, parents, and reporting party
Staff that were interviewed stated there is a child that did hit another child with toys and with child’s hands, staff also mentioned that the child is on a behavioral plan. Reporting party stated Rp observed child hitting RPs child after 10 min of dropping RP child off. RP did speak with the teacher and director who said this is not the first time this has happened and is aware that child is problematic. Parents that were interviewed were happy about the care and supervision provided by the facility.
809-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: George Mingle
LICENSING EVALUATOR NAME: Michael Mathew
LICENSING EVALUATOR SIGNATURE:

DATE: 08/04/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/04/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20220513101617
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: TUTOR TIME CHILD CARE/LEARNING CENTER SV
FACILITY NUMBER: 566212345
VISIT DATE: 08/04/2022
NARRATIVE
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LPA reviewed children's file and observed incident reports that show that C1 was hitting other children. LPA also observed a behavioral plan that the facility put in place to assist the childs needs.

Based on LPA's observations, staff interviews, and record reviews) the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED.



A technical violation has been assessed

A notice of site visit was given and must remain posted for 30 days.

Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted, appeal rights were given, and report was reviewed with. Director

SUPERVISORS NAME: George Mingle
LICENSING EVALUATOR NAME: Michael Mathew
LICENSING EVALUATOR SIGNATURE:

DATE: 08/04/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/04/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2