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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566212346
Report Date: 03/10/2026
Date Signed: 03/10/2026 11:15:10 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/13/2026 and conducted by Evaluator Seena Parsapour
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20260113135538
FACILITY NAME:TUTOR TIME CHILD CARE/LEARNING CENTER SVFACILITY NUMBER:
566212346
ADMINISTRATOR:VALERIE LOPEZFACILITY TYPE:
830
ADDRESS:1080 COUNTRY CLUB DRIVE WESTTELEPHONE:
(805) 582-0562
CITY:SIMI VALLEYSTATE: CAZIP CODE:
93065
CAPACITY:40CENSUS: 7DATE:
03/10/2026
UNANNOUNCEDTIME BEGAN:
10:01 AM
MET WITH:Vivian BennettTIME COMPLETED:
11:35 AM
ALLEGATION(S):
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Staff made an inappropriate comment towards day care child
INVESTIGATION FINDINGS:
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On 3/10/2026 at 10:01AM PST, Licensing Program Analyst (LPA) Seena Parsapour conducted an unannounced Complaint Investigation inspection of the abovementioned Child Care Center (CCC) for the purpose of delivering findings pertaining to the above listed allegation. LPA met with Director, Vivian Bennett, and explained the nature & purpose of the inspection. LPA, in the company of Director, toured the interior & exterior of the CCC in its entirety. At the time of the inspection, LPA observed seven (7) infants under the care & supervision of two (2) staff members.
The investigation included two unannounced inspections, observations, record reviews, and interviews. Interviews were conducted with CCC staff and parents of children currently and formerly enrolled, by LPAs Seena Parsapour & Shane Loftus.
Observations, interviews, inspections, and documents reviewed did not corroborate the allegation noted above. LPA observed staff members present during the two (2) inspections interacting with children in care in a respectful and appropriate manner. (Cont. 9099-C, Page 2)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Seena Parsapour
LICENSING EVALUATOR SIGNATURE:

DATE: 03/10/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/10/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20260113135538
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: TUTOR TIME CHILD CARE/LEARNING CENTER SV
FACILITY NUMBER: 566212346
VISIT DATE: 03/10/2026
NARRATIVE
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Interviews revealed that staff members interact with children in care in a respectful, caring, and engaging manner. The evidence obtained throughout the course of the investigation was therefore unable to corroborate the allegation noted above.

Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur, therefore, the allegation is UNSUBSTANTIATED.
An exit interview was conducted with Director, Vivian Bennett. Director was provided with Appeal Rights (LIC 9058) and a Notice of Site Visit (LIC 9213). Notice of Site Visit must be posted for 30 days or a civil penalty of $100 may apply.
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Seena Parsapour
LICENSING EVALUATOR SIGNATURE:

DATE: 03/10/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/10/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2