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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566212783
Report Date: 09/18/2024
Date Signed: 09/18/2024 01:06:50 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/15/2024 and conducted by Evaluator Aaliyah Zendejas
COMPLAINT CONTROL NUMBER: 17-CC-20240715111956
FACILITY NAME:CATALYST KIDS- DEL NORTEFACILITY NUMBER:
566212783
ADMINISTRATOR:RACHEL CHAMPAGNEFACILITY TYPE:
850
ADDRESS:2500 LOBELIA DR.TELEPHONE:
(805) 988-3983
CITY:OXNARDSTATE: CAZIP CODE:
93036
CAPACITY:60CENSUS: 16DATE:
09/18/2024
UNANNOUNCEDTIME BEGAN:
11:56 AM
MET WITH:Amber TIME COMPLETED:
01:11 PM
ALLEGATION(S):
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Unqualified staff are providing care and supervision
INVESTIGATION FINDINGS:
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On September 18, 2024 at 11:56 AM Licensing Program Analysts (LPAs) Aaliyah Zendejas and Shane Loftus conducted an unannounced visit to the above mentioned facility (CCC) for the purpose of closing a complaint. LPAs met with supervisor (S1) Ambar Lopez and explained the purpose of the visit. LPAs conducted a tour of the interior and exterior of the facility with S1. LPAs observed a total of 16 children under the care and supervision of 7 staff members.

LPA Zendejas conducted interviews with parents, staff, and did record review for the abovementioned allegation. LPA Zendejas interviewed parents and staff, none of which indicated that there were any unqualified staff that were providing supervision. Upon conducting record review, LPA Zendejas saw that all staff had completed files and were all qualified staff and were able to provide care and supervision to children within the facility.
CON'D ON LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lissete Gonzalez
LICENSING EVALUATOR NAME: Aaliyah Zendejas
LICENSING EVALUATOR SIGNATURE:

DATE: 09/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/18/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20240715111956
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: CATALYST KIDS- DEL NORTE
FACILITY NUMBER: 566212783
VISIT DATE: 09/18/2024
NARRATIVE
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Although the allegations may have happened or are invalid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.
No deficiencies cited for today.

A Notice of Site Visit (LIC 9213) was given and must remain posted for 30 days.

Appeal Rights were provided to Supervisor, Ambar Lopez.

Exit interview conducted and report was reviewed with Supervisor, Ambar Lopez.
SUPERVISORS NAME: Lissete Gonzalez
LICENSING EVALUATOR NAME: Aaliyah Zendejas
LICENSING EVALUATOR SIGNATURE:

DATE: 09/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/18/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2