566212968-4-13-2023-17-CC-ATOO-CR2VW8-20230419164727

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 566212968
Report Date: 04/13/2023
Date Signed: 04/13/2023 12:51:56 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/19/2023 and conducted by Evaluator Susana Martinez

PUBLIC

COMPLAINT CONTROL NUMBER: 17-CC-20230119110515

FACILITY NAME:	CENTENO FAMILY CHILD CARE		FACILITY NUMBER:	566212968
ADMINISTRATOR:	BEATRIZ CENTENO		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(805) 985-1849
CITY:	OXNARD	STATE: CA	ZIP CODE:	93035
CAPACITY:	14	CENSUS: 10	DATE:	04/13/2023
		UNANNOUNCED	TIME BEGAN:	11:51 AM
MET WITH:	Beatriz Centeno		TIME COMPLETED:	01:09 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Day care children are exposed to toxic chemicals.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On April 13, 2023 Licensing Program Analysts (LPA's) Susana Martinez and Giovani Gonzalez conducted an unannounced inspection to deliver the findings of the above mentioned allegation. LPA's met with licensee Beatriz Centeno and advised of the purpose for the inspection. At the time of inspection there were 10 children in care along with licensee and assistant.

On 1/26/23, LPA interviewed the licensee regarding the allegation. Licensee stated she had no idea why someone would complain and stated no one had approached her with any concerns regarding the children in care. LPA asked about the cleaning protocol that is implemented at the home. Licensee stated her and her assistant (S1) usually clean while the children are asleep. Licensee denies mopping the floor with bleach around the children when they are napping. LPA asked for the products used to clean the home, licensee states the tables are cleaned with a spray bottle containing 16 oz of water and 1 teaspoon of bleach. Licensee also stated she adds 2 cap full of Pinol to 1.5 gallons of water to mop the floors. LPA also interviewed the assistant (S1) who also denies mopping the floor with bleach around the children while napping. S1 stated mopping is done in the kitchen/eating area while the children nap. LPA observed the kitchen and eating area to be completely sperate from the napping area.

Continued on 9009-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: George Mingle
LICENSING EVALUATOR NAME: Susana Martinez
LICENSING EVALUATOR SIGNATURE:	DATE: 04/13/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/13/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2

Control Number 17-CC-20230119110515

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: CENTENO FAMILY CHILD CARE	FACILITY NUMBER: 566212968
	VISIT DATE: 04/13/2023

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

LPA conducted parent interviews. LPA asked parents if they have ever smelled something strong while dropping off or picking up their child. All parents interviewed stated no. LPA asked parents if they have ever smelled strong chemicals like bleach in the home, all parents stated never. All parents interviewed were satisfied with the level of care that the licensee provides and commented that the home is always kept clean and orderly. No parents interviewed had any complaints.

Based on LPA observations and interviews which were conducted and record review, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

LPA provided licensee with a disinfecting solution formula.

No deficiencies were cited during today's inspection.

Exit interview conducted and report was reviewed in Spanish with the licensee, Beatriz Centeno.

SUPERVISORS NAME: George Mingle
LICENSING EVALUATOR NAME: Susana Martinez
LICENSING EVALUATOR SIGNATURE:	DATE: 04/13/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/13/2023

LIC9099 (FAS) - (06/04)

Page: 2 of 2