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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566215203
Report Date: 06/27/2024
Date Signed: 06/27/2024 09:59:04 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/26/2024 and conducted by Evaluator Veronica Diaz
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20240326092332
FACILITY NAME:ABC KIDS PRESCHOOL & CHILDCAREFACILITY NUMBER:
566215203
ADMINISTRATOR:ALMA D. FERRELFACILITY TYPE:
850
ADDRESS:808 RIVER STREETTELEPHONE:
(805) 524-1222
CITY:FILLMORESTATE: CAZIP CODE:
93015
CAPACITY:48CENSUS: DATE:
06/27/2024
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:TIME COMPLETED:
10:20 AM
ALLEGATION(S):
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Staff left day-care child unsupervised resulting in an injury.
INVESTIGATION FINDINGS:
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On 6/27/2024 and 9:30 Licensing Program Analysts (LPAs) Veronica Diaz and David Roman conducted an unannounced inspection to deliver the findings of the above-mentioned allegations. LPA met with director Mallissa Long and advised them of the purpose for the inspection. Together with the director LPA toured the facility inside and outside. At the time of inspection there were 20 children and 4 staff members.

The Department received a complaint alleging Staff left day-care child unsupervised resulting in an injury. This investigation included 2 unannounced inspections, records reviews, interviews with the reporting party (RP), staff, and parents.

LPA observed the center the correct number of teachers to children present on both unannounced inspections, records review did not reveal any incidents regarding the allegation stated. Staff present, were qualified in their roles, displayed knowledge of protocols in providing care and supervision. Staff denied the allegation of not providing care and supervision as needed. Parents interviewed shared no concerns with care and supervision or staff not meeting reporting requirements. Overall, parents were satisfied with the care and supervision provided at the center.


Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: George Mingle
LICENSING EVALUATOR NAME: Veronica Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 06/27/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/27/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20240326092332
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: ABC KIDS PRESCHOOL & CHILDCARE
FACILITY NUMBER: 566215203
VISIT DATE: 06/27/2024
NARRATIVE
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Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies were cited for today. Notice of site visit was given and must remain posted for 30 days. Appeal Rights were provided report was reviewed. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with the Director Mallissa Long
SUPERVISORS NAME: George Mingle
LICENSING EVALUATOR NAME: Veronica Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 06/27/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/27/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2