566215252-4-7-2026-17-CC-ATOO-DT8NAB-20260417101717

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 566215252
Report Date: 04/07/2026
Date Signed: 04/07/2026 05:38:51 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CENTRAL COAST-CHILD, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/19/2025 and conducted by Evaluator Giovani Gonzalez

COMPLAINT CONTROL NUMBER: 17-CC-20251219103446

FACILITY NAME:	VENTURA CHILDREN'S LEARNING CENTER		FACILITY NUMBER:	566215252
ADMINISTRATOR:	VIKTORIIA SHEVKUNOVA		FACILITY TYPE:	850
ADDRESS:	1110 PETIT AVE.		TELEPHONE:	(805) 672-0300
CITY:	VENTURA	STATE: CA	ZIP CODE:	93004
CAPACITY:	128	CENSUS: 77	DATE:	04/07/2026
		UNANNOUNCED	TIME BEGAN:	04:00 PM
MET WITH:	Viktoriia Shevkunova		TIME COMPLETED:	05:40 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Qualifications - Staff does not have required qualifications
Personal Rights - Staff interacts with children in an inappropriate manner
Personal Rights - Staff does not assist children with toileting needs
Personal Rights - Staff do not ensure toxins are inaccessible to children
Ratio - Staff are operating out of ratio

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On April 7, 2026 Licensing Program Analyst (LPA) Giovani Gonzalez conducted an unannounced inspection at the above mentioned Child Care Center to conclude a complaint investigation. LPA met with Director Viktoriia Shevknunova and informed them the purpose of the inspection. At the time of the inspection 77 children were present.

The allegations of Qualifications - Staff does not have the required qualifications and Ratio - Staff are operating out of ratio could not be corroberated. LPA's review of staff files revealed teachers in the preschool classrooms have the required qualifications to provide care and supervisoin independently. Additionally, interview with director revealed they are aware of which staff cannot be left to supervise children independently. Further, interview with staff revealed they understand a qualified teacher can have up to 12 preschool children or 6 toddlers.

CONTINUED LIC 9099C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Giovani Gonzalez
LICENSING EVALUATOR SIGNATURE:	DATE: 04/07/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/07/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2

Control Number 17-CC-20251219103446

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CENTRAL COAST-CHILD, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: VENTURA CHILDREN'S LEARNING CENTER	FACILITY NUMBER: 566215252
	VISIT DATE: 04/07/2026

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

The allegation of staff does not assist children with toileting needs could not be corroborated. Interviews with staff revealed there have been instances where staff have disagreed on who would change a diaper, however the child's needs were ultimately met. Additionally, staff interviewed stated they have not refused to assist in a child's toileting needs.

The allegation of Personal Rights - Staff do not ensure toxins are accessible to children could not be corroborated. Staff interviewed stated they keep toxins out of reach of children. Additionally staff stated they keep cleaning products on elevated surfaces beyond the reach of children in care. Additionally, during LPA's inspections, LPA did not observe any toxins to be accessible to children in care.

The allegation of Personal Rights - Staff interacts with children in an inappropriate manner could not be corroborated. Staff interviewed revealed they engage with children with activities that the children respond well too. Additionally, staff stated if there are moments where if they feel overwhelmed they have the ability to ask for additional support from other staff.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. Report was reviewed with Director Viktoriia Shevkunova and notice of site visit was given.

SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Giovani Gonzalez
LICENSING EVALUATOR SIGNATURE:	DATE: 04/07/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/07/2026

LIC9099 (FAS) - (06/04)

Page: 2 of 2