566215565-8-29-2024-17-CC-ATOO-D94358-20240913175620

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 566215565
Report Date: 08/29/2024
Date Signed: 08/29/2024 03:52:48 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/17/2024 and conducted by Evaluator German Negrete

PUBLIC

COMPLAINT CONTROL NUMBER: 17-CC-20240617155017

FACILITY NAME:	KIDDIE COLLEGE		FACILITY NUMBER:	566215565
ADMINISTRATOR:	MARISA BOREL		FACILITY TYPE:	850
ADDRESS:	15 PETIT AVE.		TELEPHONE:	(805) 323-7226
CITY:	VENTURA	STATE: CA	ZIP CODE:	93004
CAPACITY:	51	CENSUS: 38	DATE:	08/29/2024
		UNANNOUNCED	TIME BEGAN:	12:15 PM
MET WITH:	Marissa Dodd		TIME COMPLETED:	01:10 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

1. Child choked another child in care.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On 08/29/2024, Licensing Program Analyst (LPA) German Negrete conducted an unannounced inspection at the Kiddie College Preschool to deliver the findings of the above mentioned complaint allegation received on 06/20/2024. LPA met with Director Marissa Dodd , LPA toured the center inside and out. LPA observed 42 Preschool children 12 teachers providing care and supervision.

The investigations included reviewing facility Unusual Incident Reports(UIRs), children’s record review, staff interviews , parent interviews of both current and previously enrolled children, as well two unannounced inspections by LPA, as well as LPA observations. LPA also interviewed Director and C#1, C#2. Furthermore, LPA reviewed the staff handbook.

Regarding the allegation, Child choked other child in care. LPA interviewed multiple parents. The interviews revealed, how all parents stated they had no issues with the care and supervision at Kiddie college. Continued on LIC9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Ana Tolentino	TELEPHONE: (805) 218-0429
LICENSING EVALUATOR NAME: German Negrete	TELEPHONE: 805-315-8362
LICENSING EVALUATOR SIGNATURE:	DATE: 08/29/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/29/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

Control Number 17-CC-20240617155017

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: KIDDIE COLLEGE	FACILITY NUMBER: 566215565
	VISIT DATE: 08/29/2024

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

Most parents stated they have never observed any concerning “rough play” or aggressive behavior from children at the facility. Also most parents stated how they receive notifications of unusual incidents either through a virtual application, a physical written report or through verbal communication.

During LPA record review of UIRs, LPA discovered one UIR that was self-reported by the facility to Child Care Licensing (CCL). The UIR states, on 04/18/2024 at approximately 11:15am, C#1 and C#2 were having a disagreement in the play yard with regard to a toy helicopter. Staff(lead teacher) spoke to the two children and Lead teacher felt the situation was resolved. Afterwards lead teacher observed C#1 crying. C#1 stated C#2 put hands around C#1’s neck. There were two staff in the play yard providing care and supervision but neither of the two staff observed C#1 being choked by C#2.

LPA conducting staff interviews, in particularly LPA interviewed staff#2 and staff #3. Both staff#2 and staff#3 confirmed they did not observe the allegation of C#2 choking C#1. Director also stated after hearing the alleged incident, she interviewed the facility staff which also concluded that, no staff at the facility witnessed the aforementioned allegation/incident.

LPA also reviewed the staff handbook. The staff handbook does provide a official policy and guidelines for staff when a child hurts another child. Also on page 11 of the staff-handbook it states “Children will be physically stopped when hurting each other. The focus will then turn to resolving the conflict at hand”. Also LPA read additional guidance being provided by the staff handbook when a child behavior becomes disruptive and harmful to other children and if a teacher and director agree that a child will need additional outside support to correct such behavior, the facility will draft a plan for the child. The plan for additional steps include parent and teacher conferences, community resources , schedule adjustment, and finally dis-enrollment of a child.

Through children’s record review, LPA discovered a parent and teacher conference did take place. This conference took place due to C#2’s behavior. The conference discussed C#2’s “ABC Behavior Form”(see LIC812). The ABC Behavior form outlined incidents C#2 had been involved in. In total there were four total incidents documented, one incident took place on 10/05/2023, two incidents took place on 10/07/2023, and one incident took place on 10/10/2023. All four incidents involved C#2 acting aggressively towards other preschool children. Continued on LIC9099-C

SUPERVISOR'S NAME: Ana Tolentino	TELEPHONE: (805) 218-0429
LICENSING EVALUATOR NAME: German Negrete	TELEPHONE: 805-315-8362
LICENSING EVALUATOR SIGNATURE:	DATE: 08/29/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/29/2024

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 17-CC-20240617155017

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: KIDDIE COLLEGE	FACILITY NUMBER: 566215565
	VISIT DATE: 08/29/2024

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

However, LPA confirmed the facility did follow it’s established policy when a child’s behavior becomes to disruptive or harmful. The director met with the parent of C#2 and signed a behavior plan. Also according to the director and assistant director C#2 behavior improved once the behavior plan was established and signed.

Although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is Unsubstantiated.

Exit Interview conducted and report was reviewed with Director Marissa Dodd.

Notice of Site Visit and appeal rights were issued..

SUPERVISOR'S NAME: Ana Tolentino	TELEPHONE: (805) 218-0429
LICENSING EVALUATOR NAME: German Negrete	TELEPHONE: 805-315-8362
LICENSING EVALUATOR SIGNATURE:	DATE: 08/29/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/29/2024

LIC9099 (FAS) - (06/04)

Page: 3 of 3