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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566215650
Report Date: 04/12/2024
Date Signed: 04/12/2024 04:03:25 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/16/2024 and conducted by Evaluator German Negrete
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20240116095607
FACILITY NAME:EASTER SEALS CHILD DEVELOPMENT CENTERFACILITY NUMBER:
566215650
ADMINISTRATOR:REBECCA KLAMSERFACILITY TYPE:
830
ADDRESS:10730 HENDERSON ROADTELEPHONE:
(805) 647-1141
CITY:VENTURASTATE: CAZIP CODE:
93004
CAPACITY:28CENSUS: 8DATE:
04/12/2024
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Misbah SaadTIME COMPLETED:
04:15 PM
ALLEGATION(S):
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9
1.Teacher child Ratio
2. Staff did not prevent the outbreak of covid
INVESTIGATION FINDINGS:
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On 4/12/2024, Licensing Program Analysts (LPAs) German Negrete and Sylvia Ceja conducted an unannounced inspection at the Easter Seals Center to deliver the findings of the above mentioned complaint allegations received on 1/16/2024. LPAs met with Director Misbah, LPAs toured the center inside and out. LPAs observed 3 infant teachers providing care and supervision to 8 infants.

The investigations included reviewing staff qualifications, employee time sheets, sign in/out sheets, and parent interviews of both current and previously enrolled children, as well as LPAs observations. LPAs also interviewed Director, Area Director and staff.

Regarding the allegation #1, infant center operating out of ratio. LPA interviewed multiple parents. The interviews revealed most parents indicate when they drop off or pick up their infant they have not observed the infant teacher caring for more 4 infants. Parent interviews revealed most parents are satisfied with the level of care their infant received. Continued on LIC9099-C

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: German Negrete
LICENSING EVALUATOR SIGNATURE:

DATE: 04/12/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/12/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20240116095607
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: EASTER SEALS CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 566215650
VISIT DATE: 04/12/2024
NARRATIVE
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Review of staff records and time sheets revealed there are up to seven floaters available to cover staff for breaks and absences. LPAs reviewed floater employee time sheets and cross referenced infant sign out and sign in sheets which revealed the center has enough staff to cover breaks and to supervise infants.

Staff interviews revealed they operate within teacher infant ratio 1:4. Director stated center complies with the teacher infant ratios.

In regards to allegation #2, staff stated how they follow a cleaning check list. Each class room is assigned a cleaning check list and staff clean and sanitize their assigned classroom. Staff did indicate that their cleaning responsibilities do not interfere with the care and supervision of the infants. Director stated staff are required to take a training program called Relias. Further more facility does have an established Covid policy that outlines the steps an employee should take if they test positive. Furthermore, the Director stated they report to public health when there is a out break of a communicable disease.

Although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.


Exit Interview conducted and report was reviewed with Director Misbah Saad
.
Notice of Site Visit and appeal rights were issued.
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: German Negrete
LICENSING EVALUATOR SIGNATURE:

DATE: 04/12/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/12/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2