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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566215668
Report Date: 07/27/2026
Date Signed: 07/27/2026 11:25:49 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/19/2026 and conducted by Evaluator Seena Parsapour
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20260619111117
FACILITY NAME:LEARNING EXPERIENCE, THEFACILITY NUMBER:
566215668
ADMINISTRATOR:MARLENE YBARRAFACILITY TYPE:
830
ADDRESS:2003 YOSEMITE AVENUETELEPHONE:
(805) 520-5913
CITY:SIMI VALLEYSTATE: CAZIP CODE:
93063
CAPACITY:40CENSUS: 21DATE:
07/27/2026
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Marlene YbarraTIME COMPLETED:
11:00 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Allegation #1: Neglect/Lack of Supervision resulting in child sustaining diagnosis of skull fracture while in care at the facility.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 7/27/2026 at 10:00AM, Licensing Program Analyst (LPA) Seena Parsapour conducted an unannounced Complaint Investigation inspection of the abovementioned Child Care Center (CCC) for the purpose of delivering findings pertaining to the above listed allegation. LPA met with Facility Representative Marlene Ybarra and explained the nature & purpose of the inspection. LPA notes Assistant Director Zenaida Garcia Navarette was present during the inspection as well. At the time of the inspection, LPA notes there were twenty-one (21) children under the care & supervision of seven (7) staff members.
As noted above, the purpose of this inspection was to deliver findings pertaining to the above listed allegation. The complaint (control # 17-CC-20260619111117), received by the Department on 6/19/2026, was investigated by the Investigations Bureau (IB) of the California Department of Social Services (CDSS).
The investigation included unannounced inspections, observations, records review, and interviews. Interviews were conducted with parents of children currently enrolled and with staff members employed by the CCC. (Cont. 9099-C, Page 2)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Seena Parsapour
LICENSING EVALUATOR SIGNATURE:

DATE: 07/27/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/27/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20260619111117
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: LEARNING EXPERIENCE, THE
FACILITY NUMBER: 566215668
VISIT DATE: 07/27/2026
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Records reviewed include, but are not limited to, medical records for Child #01 (C1).

In regard to Allegation #1, observations, records reviewed, and interviews did not corroborate the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is deemed UNSUBSTANTIATED.

No deficiencies were cited during today’s inspection.

A notice of site visit was given and must remain posted for 30 days. Appeal Rights were provided to Facility Representative. Exit interview conducted and report was reviewed with the Facility Representative, Marlene Ybarra.
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Seena Parsapour
LICENSING EVALUATOR SIGNATURE:

DATE: 07/27/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/27/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2