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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566215929
Report Date: 09/18/2026
Date Signed: 09/18/2026 11:21:53 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/27/2026 and conducted by Evaluator Seena Parsapour
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20260727090525
FACILITY NAME:GARCIA FCC AKA FIRST STEPS DAYCAREFACILITY NUMBER:
566215929
ADMINISTRATOR:ASHLEY GARCIA; SEAN HARRISFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 558-9374
CITY:THOUSAND OAKSSTATE: CAZIP CODE:
91360
CAPACITY:14CENSUS: 4DATE:
09/18/2026
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Ashley GarciaTIME COMPLETED:
12:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee inappropriately disciplines day care children.
Licensee do not provide adequate supervision to children in care
Licensee speaks inappropriately in the presence of daycare children.
Licensee do not ensure home is clean and sanitized
Licensee do not ensure home has adequate hygiene supplies.
Licensee do not provided adequate food service to children in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
 On 9/18/26 at 9:00AM, Licensing Program Analyst (LPA) Seena Parsapour conducted an unannounced Complaint Investigation inspection of the abovementioned Family Child Care Home (FCCH) for the purpose of delivering findings pertaining to the above listed allegations. LPA met with Licensees Ashley and Sean Harris and explained the nature & purpose of the inspection. At the time of the inspection, LPA observed four (4) children under the care & supervision of Licensee and one (1) assistant (cleared & associated).

The investigation included two (2) unannounced inspections & observations, interviews, and records review. Interviews were conducted with parents of children currently enrolled, and with Licensee. During the initial 10-day visit on 7/28/2026, LPA Parsapour obtained & reviewed records including the facility roster. Interviews with parents revealed overall satisfaction with various aspects of the FCCH operations. LPA's inspections and observations revealed children are being properly cared for & supervised, and that the FCCH maintains adequate furnishings, services, and cleanliness to afford for childrens' needs.
(Cont. 9099-C, Page 2)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Seena Parsapour
LICENSING EVALUATOR SIGNATURE:

DATE: 09/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/18/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20260727090525
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: GARCIA FCC AKA FIRST STEPS DAYCARE
FACILITY NUMBER: 566215929
VISIT DATE: 09/18/2026
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
In regard to Allegations #1-6, inspections, observations, interviews, and records reviewed did not corroborate the allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore, the allegations are deemed UNSUBSTANTIATED.

No deficiencies were issued during today’s inspection.

A notice of site visit was given and must remain posted for 30 days. Appeal Rights were provided to Licensee. Exit interview conducted and report was reviewed with licensee, Sean Harris.
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Seena Parsapour
LICENSING EVALUATOR SIGNATURE:

DATE: 09/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/18/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2