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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566216131
Report Date: 03/09/2023
Date Signed: 03/09/2023 02:04:49 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/06/2023 and conducted by Evaluator Laura Villanueva
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20230306133303
FACILITY NAME:CHILDREN'S COURTYARD, THEFACILITY NUMBER:
566216131
ADMINISTRATOR:KATHERINE STEVENSFACILITY TYPE:
850
ADDRESS:107 TEARDROP CTTELEPHONE:
(805) 375-7788
CITY:NEWBURY PARKSTATE: CAZIP CODE:
91320
CAPACITY:130CENSUS: 81DATE:
03/09/2023
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Anne RoseTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Proper teacher-child ratios are not being met
Staff do not provide adequate supervision to children in care
INVESTIGATION FINDINGS:
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On March 9, 2023 at 11:30 AM Licensing Program Analyst (LPA) Laura Villanueva made an unannounced inspection to initiate the investigation for the above allegations. LPA met with Director, Anne Rose and explained the purpose of the inspection. LPA asked pre-screening questions related to COVID-19 responses suggest no COVID exposure on site. LPA conducted a tour of the facility inside and outside. LPA observed a total of 81 children under the care and supervision of 8 staff. Director and Assistant Director were in the ratio due to not enough staff.

While conducting the tour of the facility, LPA observed 12 toddlers in the toddler room. The capacity on the child care license is for preschool children aged 2-6 with a toddler option for 18-30 months not to exceed 10 toddlers for a total capacity of 130 children. The toddler option is over capacity 2 children. LPA interviewed staff and found that they are over ratio in the morning when staff is arriving and in the afternoon when staff are

Continued on LIC9099C

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: George Mingle
LICENSING EVALUATOR NAME: Laura Villanueva
LICENSING EVALUATOR SIGNATURE:

DATE: 03/09/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/09/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 17-CC-20230306133303
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: CHILDREN'S COURTYARD, THE
FACILITY NUMBER: 566216131
VISIT DATE: 03/09/2023
NARRATIVE
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leaving. The children are combined in the playground for a few minutes until proper staffing is put in to place. The Director and Assistant Director are in the classroom due to lack of staff. Based on LPA observation, interviews conducted with staff and documentation, the preponderance of evidence standard has been met. Therefore, the above allegation is found to be SUBSTANTIATED. LPA issued citations for over capacity and limited supervision due to center not adhering to limitations on child care license. Two type A violations were issued in section Limitations in capacity 101161(a) and Responsibility for care and supervision 101229(a)(1). Today, deficiencies cited under Title 22 Division 12. Appeal rights given.

A copy of this report must be provided to the authorized representatives of all currently enrolled children and must also be provided to newly enrolled children for the next 12 months. The report shall be provided no later than the next business day or the next day the child is in care.

The ACKNOWLEDGEMENT OF RECEIPT OF LICENSING REPORTS (LIC 9224) shall be signed and kept in each of the children’s records. Web site address to obtain forms, review quarterly updates, review Title 22 & Health & Safety Codes is: https://www.cdss.ca.gov/inforesources/child-care-licensing

Copies of this report must be posted for 30 days in a visible location for the authorized representatives of children. Notice of Site Visit has been posted (LIC9213). The notice shall be posted for 30 consecutive days. Failure to maintain posting as required will result in a $100.00 civil penalty.

Exit interview conducted with Director. A copy of the Appeal Rights (LIC 9058 FAS 01/16) were given and explained. Director's signature on this form acknowledges receipt of these rights.

LPA issued citations for over capacity and limited supervision due to center not adhering to limitations on child care license. Two type A violations were issued in section Limitations in capacity 101161(a) and Responsibility for care and supervision 101229(a)(1). Today, deficiencies cited under Title 22 Division 12. Appeal rights given. The following deficiencies are being cited in accordance to Title 22 of the California Code of Regulations and/or Health & Safety codes. Please refer to LIC9099D OR LIC809D for documentation of deficiencies cited:
SUPERVISORS NAME: George Mingle
LICENSING EVALUATOR NAME: Laura Villanueva
LICENSING EVALUATOR SIGNATURE:

DATE: 03/09/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/09/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 17-CC-20230306133303
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: CHILDREN'S COURTYARD, THE
FACILITY NUMBER: 566216131
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/09/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
03/09/2023
Section Cited
HSC
101161(a)
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101161 Limitations on Capacity (a) A licensee shall not operate a child care center beyond the conditions and limitations specified on the license, including the capacity limitation.
This requirement was not met as evidenced by:
A total of 12 toddlers were in care with 2 staff
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The child care center must keep the 10 toddler capacity at all times. Director will be hiring additional staff.
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when the child care license states not to exceed 10 toddlers.
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Type A
03/09/2023
Section Cited
HSC
1012289(a)(1)
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101229 Responsibility for Providing Care and Supervision-(a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1) No child(ren) shall be left without the supervision...shall include visual observation.
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Due to the child care center being over capacity based on their child care license, children can not be supervised accordingly. The child care will adhere to license capacity to effectively supervise children.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: George Mingle
LICENSING EVALUATOR NAME: Laura Villanueva
LICENSING EVALUATOR SIGNATURE:

DATE: 03/09/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/09/2023
LIC9099 (FAS) - (06/04)
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