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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566216131
Report Date: 09/16/2022
Date Signed: 09/16/2022 06:10:15 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/27/2022 and conducted by Evaluator Michael Mathew
COMPLAINT CONTROL NUMBER: 17-CC-20220727133449

FACILITY NAME:CHILDREN'S COURTYARD, THEFACILITY NUMBER:
566216131
ADMINISTRATOR:KATHERINE STEVENSFACILITY TYPE:
850
ADDRESS:107 TEARDROP CTTELEPHONE:
(805) 375-7788
CITY:NEWBURY PARKSTATE: CAZIP CODE:
91320
CAPACITY:130CENSUS: 60DATE:
09/16/2022
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Anne RoseTIME COMPLETED:
06:25 PM
ALLEGATION(S):
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9
Staff left child in urine-soaked clothing for an extended period of time
Staff is rough with the children
INVESTIGATION FINDINGS:
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On 9/16/2022 at, 11:00 AM Licensing Program Analysts (LPA) Michael Mathew conducted an unannounced inspection to conclude a complaint investigation and completed a COVID-19 pre-screening questions prior to entering the facility. LPA met with Director Anne rose and advised her the purpose of the inspection. Director provided LPA a tour of the facility inside and out. There were 60 children and 11 staff in care at the time of the inspection.

Allegation(s) Staff left child in urine-soaked clothing for an extended period, and Staff is rough with the children LPAs conducted two unannounced inspection one in the afternoon and one in the morning, touring the facility inside and out during this investigation. LPA conducted interviews with staff, parents, and reporting party. LPA interviewed parents, two parents stated that they have picked up their child and did not know their cloths where soiled until they have reached home. LPA interviewed staff that stated that they check diapers every two hours or if they smell anything from the children and will change the diapers immediately and will notify parents through the SproutAboutapp when their child diaper has been changed.
Cont 809-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: George Mingle
LICENSING EVALUATOR NAME: Michael Mathew
LICENSING EVALUATOR SIGNATURE:

DATE: 09/16/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/16/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 9 of 11
Control Number 17-CC-20220727133449
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: CHILDREN'S COURTYARD, THE
FACILITY NUMBER: 566216131
VISIT DATE: 09/16/2022
NARRATIVE
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Lpa interviewed a parent who stated that they heard a staff member be rough with a child. LPA asked director if they staff member was at the facility, director stated yes but left the facility on her own. LPA observed S1 file and did not indicated that S1 was let go. LPA so spoke with S2, S3, and S4 who stated that they have not observed S1 being rough with a child.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED.

"No deficiency were cited on todays visit"

A notice of site visit was given and must remain posted for 30 days.

Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted, appeal rights were given, and report was reviewed with director Anne Rose.

SUPERVISORS NAME: George Mingle
LICENSING EVALUATOR NAME: Michael Mathew
LICENSING EVALUATOR SIGNATURE:

DATE: 09/16/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/16/2022
LIC9099 (FAS) - (06/04)
Page: 10 of 11