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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566216131
Report Date: 05/07/2026
Date Signed: 05/07/2026 11:17:01 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/18/2026 and conducted by Evaluator Shane Loftus
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20260218140945
FACILITY NAME:CHILDREN'S COURTYARD, THEFACILITY NUMBER:
566216131
ADMINISTRATOR:KATHERINE STEVENSFACILITY TYPE:
850
ADDRESS:107 TEARDROP CTTELEPHONE:
(805) 375-7788
CITY:NEWBURY PARKSTATE: CAZIP CODE:
91320
CAPACITY:130CENSUS: 79DATE:
05/07/2026
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Anne RoseTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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Staff are operating out of ratio
INVESTIGATION FINDINGS:
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On 05/07/2026, Licensing Program Analyst (LPA) Shane Loftus made an unannounced inspection to deliver the finding regarding the above-mentioned allegation. LPA met with Anne Rose, Director of the CCC and explained the nature of the inspection. LPA in the company of the Director toured the interior and exterior of the CCC. LPA notes 79 children are present along with seven staff members providing care and supervision.

The investigation included observations, record reviews, interviews and two unannounced site inspections. As noted above, the specific allegation of the complaint is staff are operating out of ratio.

During LPA interviews, Director and S1 acknowledged that the CCC was out of ration on 02/18/2026 with 13 (thirteen) children and one fully qualified teacher present in the Preschool Room. Director and S1 stated that another teacher was available and present to maintain ratio in the classroom within approximately two to three minutes.
(Continued on 9099-C)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Shane Loftus
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 17-CC-20260218140945
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: CHILDREN'S COURTYARD, THE
FACILITY NUMBER: 566216131
VISIT DATE: 05/07/2026
NARRATIVE
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Based on LPA’s interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. A closing interview was conducted. Director was provided and advised of their right to appeal (LIC 9058). A copy of this report was reviewed and provided to the Director.

A Technical Violation was cited due to the CCC operating out of ratio. The Notice of Site Visit (LIC 9213) was also provided to the Director as required by H&S Code Section 1596.817(a). The Notice of Site Visit must remain posted for 30 days or a civil penalty of $100.00 may apply.

SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Shane Loftus
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 4