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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566216220
Report Date: 09/09/2025
Date Signed: 09/11/2025 12:42:33 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/11/2025 and conducted by Evaluator Fernando Hernandez
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20250611101104
FACILITY NAME:PEPPERMINT JUNCTIONFACILITY NUMBER:
566216220
ADMINISTRATOR:JASON YOUNGFACILITY TYPE:
850
ADDRESS:2150 E. GONZALES RD.TELEPHONE:
(805) 988-6065
CITY:OXNARDSTATE: CAZIP CODE:
93036
CAPACITY:120CENSUS: 36DATE:
09/09/2025
UNANNOUNCEDTIME BEGAN:
10:44 AM
MET WITH:Melanie ShermanTIME COMPLETED:
12:55 PM
ALLEGATION(S):
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- Staff did not ensure daycare child's contact information was kept confidential.
- Staff did not meet daycare child's toileting needs


THIS REPORT WAS AMENDED TO REFLECT A SECOND SUBSTANTIATED ALLEGATION
INVESTIGATION FINDINGS:
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On 09/11/25, at 10:44 AM, Licensing Program Analyst (LPA) Fernando Hernandez conducted an unannounced inspection at Peppermint Junction to deliver findings with respect to the allegation(s) noted above. LPA met with Site supervisor Melanie Sherman and explained the nature and purpose of the inspection. LPA notes 34 children are in care at the time of the inspection.

The Department received a complaint alleging staff did not ensure child's contact information was kept confidential which raised concerns over personal information being disclosed and not being kept confidential. During the Director interview, director stated there had been an incident including a parent and an employee's mother who inapproriately contacted a child's parent which was also reported to State Licensing. The director additionally stated the employee was let go after the incident.

The department additionally received an allegation alleging staff did not meet daycare child's toileting needs which raised concerns over care provided by the facility. CONTINUED ON LIC9099-C PAGE 2
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Fernando Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/09/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/09/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/11/2025 and conducted by Evaluator Fernando Hernandez
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20250611101104

FACILITY NAME:PEPPERMINT JUNCTIONFACILITY NUMBER:
566216220
ADMINISTRATOR:JASON YOUNGFACILITY TYPE:
850
ADDRESS:2150 E. GONZALES RD.TELEPHONE:
(805) 988-6065
CITY:OXNARDSTATE: CAZIP CODE:
93036
CAPACITY:120CENSUS: 36DATE:
09/09/2025
UNANNOUNCEDTIME BEGAN:
10:44 AM
MET WITH:Melanie ShermanTIME COMPLETED:
12:55 PM
ALLEGATION(S):
1
2
3
4
5
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8
9
 - Staff hit daycare children.

THIS REPORT WAS AMENDED TO REFLECT THE REMOVAL OF (1) UNSUBSTANTIATED ALLEGATION WHICH HAS NOW BEEN CHANGED TO SUBSTANTIATED .
INVESTIGATION FINDINGS:
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On 09/11/25, at 10:44 AM, Licensing Program Analyst (LPA) Fernando Hernandez conducted an unannounced inspection at Peppermint Junction to deliver findings with respect to the allegation noted above. LPA met with the Site supervisor Melanie Sherman and explained the nature and purpose of the inspection. LPA notes 34 children are in care at the time of the inspection.

The Department received a complaint alleging staff hit daycare children which raised concerns over the level of care children are provided while in care. As set forth by the Department, this investigation included, interviews with the director, staff, and parents.

Interview with director, staff, and parents did not reveal any info regarding the allegation stated above. Director denied the allegation. Parents interviewed shared no concerns with the safety or care provided by the facility. Overall, parents were satisfied with the safety and care being provided at the Child Care Center (CCC).
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Fernando Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/09/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/09/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 17-CC-20250611101104
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: PEPPERMINT JUNCTION
FACILITY NUMBER: 566216220
VISIT DATE: 09/09/2025
NARRATIVE
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Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies were cited today. Notice of site visit was given and must remain posted for 30 days. Appeal Rights were provided and report was reviewed with Site Supervisor Melanie Sherman. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with the Site Supervisor Melanie Sherman.
SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Fernando Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/09/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/09/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 17-CC-20250611101104
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: PEPPERMINT JUNCTION
FACILITY NUMBER: 566216220
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/09/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/09/2025
Section Cited
CCR
101221(c)
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101221(c) All information and records obtained from or regarding children shall be confidential.

This requirements is not met as evidence by:
Based on observations and interview with
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The employee involved in the incident with a parents mother was terminated. Director additionally stated they will be aware of any conflicts of interests when hiring new employees
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the director the center did not comply with the section cited above as (1) childs parents information was not being kept confidential which posed a potential health, safety, or personal rights risk to persons in care.
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Type B
09/22/2025
Section Cited
CCR
101223(a)(3)
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(a) The licensee shall ensure that each child is accorded the following personal rights: To be free from corporal or unusual punishment... but not limited to: interference with functions of daily living including eating, sleeping or toileting....
This requirement was not met as evidence by:
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The site supervisor stated the director will be checking the daily diaper logs for completion and will additionally follow up with the teachers to ensure toileting needs are being met.
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Based on observations and record review the center did not comply with the section cited above as (2) children's toileting needs were not being met which posed a potential health, safety, or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Fernando Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/09/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/09/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 17-CC-20250611101104
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: PEPPERMINT JUNCTION
FACILITY NUMBER: 566216220
VISIT DATE: 09/09/2025
NARRATIVE
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The Reporting Party inquired to the daycare about a soiled diaper observed on C1 on 06/05/25. Based on staff interviews, one of the diapering protocols is to check children’s diapers every hour and document it. Based on record review it was determined that on 06/05/2025, C1’s last diapering check was documented at 2:55 PM and based on the sign-out log, C1 was picked up at 5:33 PM. It was determined that C1 was not checked at 3:55 PM nor at 4:55 PM. Based on observations, interviews and documents gathered, the allegation is substantiated as the child’s diapering needs were not met.

Based on observations the preponderance of evidence standard has been met, therefore the above allegation is found SUBSTANTIATED. California Code of Regulations, Title 22 are being cited on the attached LIC 9099D.

LPA notes (2) Type B deficiency's were cited today (please see LIC9099-D for further details).

Notice of site visit was given and must remain posted for 30 days. Appeal Rights were provided and explained. The report was reviewed with Site supervisor Melanie Sherman. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with the Site supervisor Melanie Sherman .

SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Fernando Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/09/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/09/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5