566216220-9-17-2026-17-CC-MMUR-DY6MHW-20260922093812

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 566216220
Report Date: 09/17/2026
Date Signed: 09/17/2026 11:25:49 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/30/2026 and conducted by Evaluator Shane Loftus

PUBLIC

COMPLAINT CONTROL NUMBER: 17-CC-20260630141550

FACILITY NAME:	PEPPERMINT JUNCTION		FACILITY NUMBER:	566216220
ADMINISTRATOR:	JASON YOUNG		FACILITY TYPE:	850
ADDRESS:	2150 E. GONZALES RD.		TELEPHONE:	(805) 988-6065
CITY:	OXNARD	STATE: CA	ZIP CODE:	93036
CAPACITY:	120	CENSUS: 15	DATE:	09/17/2026
		UNANNOUNCED	TIME BEGAN:	09:05 AM
MET WITH:	Gloria Burciaga		TIME COMPLETED:	10:30 AM

ALLEGATION(S):

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Staff do not provide adequate supervision to the children in care.
Staff do not prevent inappropriate interaction between children.
Staff do not provide a safe environment for children in care.
Staff do not report incidents.
Staff did not ensure that facility was free of hazards.

INVESTIGATION FINDINGS:

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On 09/17/2026 Licensing Program Analyst (LPA) Shane Loftus conducted an unannounced inspection of the Child Care Center (CCC) to deliver findings regarding the allegations noted above. LPA met with Gloria Burciaga, Assistant Director of the CCC, and explained the purpose of the inspection. LPA in the company of the Assistant Director toured the interior and exterior of the CCC. LPA notes fifteen (15) children are in care at the time of the inspection, along with three (3) staff providing care and supervision.

The investigation included three unannounced inspections, observations, and interviews. Interviews were conducted with CCC staff and parents of children currently and formerly enrolled. LPA notes children in care were not interviewed as part of this investigation.

Continued on 809-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Shane Loftus
LICENSING EVALUATOR SIGNATURE:	DATE: 09/17/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/17/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 17-CC-20260630141550

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: PEPPERMINT JUNCTION	FACILITY NUMBER: 566216220
	VISIT DATE: 09/17/2026

NARRATIVE

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The complaint alleged that staff at the child care center did not provide adequate supervision of children in care, did not prevent inappropriate interactions between children, did not provide a safe environment, did not report incidents appropriately, and did not ensure the facility was free of hazards.

Based on the information obtained during the interviews, no evidence was identified to corroborate the allegations. LPA’s observations of the interior and exterior did not find any hazards present. Additionally, the areas observed appeared to be maintained in a manner that supported the safety of children in care.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur, therefore, the allegations are UNSUBSTANTIATED.

An exit interview was conducted with Assistant Director, Gloria Burciaga. Assistant Director was provided with Appeal Rights (LIC 9058) and a Notice of Site Visit (LIC 9213). Notice of Site Visit must be posted for 30 days or a civil penalty of $100 may apply.

SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Shane Loftus
LICENSING EVALUATOR SIGNATURE:	DATE: 09/17/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/17/2026

LIC9099 (FAS) - (06/04)

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