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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566216714
Report Date: 08/19/2024
Date Signed: 08/19/2024 01:47:46 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/07/2024 and conducted by Evaluator Aaliyah Zendejas
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20240607121536
FACILITY NAME:LUCATERO FCC AKA BEE'SY MAMMA DAYCAREFACILITY NUMBER:
566216714
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 1DATE:
08/19/2024
UNANNOUNCEDTIME BEGAN:
01:15 PM
MET WITH:Denisse LucateroTIME COMPLETED:
02:15 PM
ALLEGATION(S):
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9
Licensee hit child
INVESTIGATION FINDINGS:
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2
3
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5
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9
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13
On August 19, 2024 Licensing Program Analysts (LPAs) Aaliyah Zendejas and Shane Loftus conducted an unannounced visit to deliver the findings of the above mentioned allegation. LPAs met with Licensee Denisse Lucatero and advised her of the purpose of the inspection. Together with the licensee, LPAs toured the interior and exterior of the facility. At the time of the inspection, there was 1 child under the care and supervision of the licensee.

CCLD received a complaint regarding the above mentioned allegation. After conducting staff and parent interviews, LPA did not observe any instance in which licensee had hit a child while in care. Licensee also talked about processes conducted to comfort children in care, and none of which indicated any violent nature conducted by the licensee.
Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.
Exit interview conducted and report reviewed with Licensee Denisse Lucatero.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lissete Gonzalez
LICENSING EVALUATOR NAME: Aaliyah Zendejas
LICENSING EVALUATOR SIGNATURE:

DATE: 08/19/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/19/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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