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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566217251
Report Date: 08/13/2026
Date Signed: 08/13/2026 10:31:24 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CENTRAL COAST-CHILD, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/02/2026 and conducted by Evaluator Giovani Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20260602145649
FACILITY NAME:CRUZ FAMILY CHILD CAREFACILITY NUMBER:
566217251
ADMINISTRATOR:CRUZ RODRIGUEZ, LIVIERFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 980-8545
CITY:VENTURASTATE: CAZIP CODE:
93004
CAPACITY:14CENSUS: 1DATE:
08/13/2026
UNANNOUNCEDTIME BEGAN:
10:19 AM
MET WITH:Livier Cruz TIME COMPLETED:
10:40 AM
ALLEGATION(S):
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9
Personal Rights -Licensee does not follow safe sleep protocols with day care children in care
INVESTIGATION FINDINGS:
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On August 13, 2025 Licensing Program Analysts (LPAs) Giovani Gonzalez and Veronica Martinez conducted an unannounced inspection at the above-mentioned Family Child Care Home (FCCH) to conclude a complaint investigation. LPAs met with licensee Livier Cruz and informed them the purpose of the inspection. At the time of the inspection 1 child was present.

The allegation of Personal Rights - licensee does not follow safe sleep protocols with day care children was corroborated. LPA reviewed pictures submitted to the Department and observed an infant to be sleeping in a car seat in the living room. Per the interview with the licensee, they were unaware they could not use the car seat as napping equipment for infants.

Based on LPAs observations, interviews which were conducted, documents gathered and/or record review(s), the preponderance of evidence standard has been met, therefore the above allegation(s) is found SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 or Health and Safety Code, are being cited on the attached LIC 9099D.
Report was reviewed with licensee Livier Cruz. Notice of site visit and appeal rights were given.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Giovani Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 17-CC-20260602145649
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CENTRAL COAST-CHILD, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: CRUZ FAMILY CHILD CARE
FACILITY NUMBER: 566217251
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/13/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/24/2026
Section Cited
CCR
102425(g)
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102425 Infant Safe Sleep
(g) Car seats shall only be used for transportation purposes and shall not be used for sleeping

This requirement is not met as evidenced by:
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Licensee will review infant safe sleep regulations and provide a statement to LPA stating they hae reviewed and understand safe sleep regulations.
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Based on interviews conducted, and record review, Licensee did not comply with the deficiency cited above which poses an a potential risk to the health, safety and or personal rights of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Giovani Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CENTRAL COAST-CHILD, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/02/2026 and conducted by Evaluator Giovani Gonzalez
COMPLAINT CONTROL NUMBER: 17-CC-20260602145649

FACILITY NAME:CRUZ FAMILY CHILD CAREFACILITY NUMBER:
566217251
ADMINISTRATOR:CRUZ RODRIGUEZ, LIVIERFACILITY TYPE:
810
ADDRESS:1235 SWANSEA AVENUETELEPHONE:
(805) 980-8545
CITY:VENTURASTATE:CAZIP CODE:
93004
CAPACITY:14CENSUS: DATE:
08/13/2026
UNANNOUNCEDTIME BEGAN:
10:19 AM
MET WITH:Livier Cruz TIME COMPLETED:
10:40 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights - Licensee does not prevent day care child(ren) from harming other day care child(ren) while in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On August 13, 2025 Licensing Program Analysts (LPAs) Giovani Gonzalez and Veronica Martinez conducted an unannounced inspection at the above-mentioned Family Child Care Home (FCCH) to conclude a complaint investigation. LPAs met with licensee Livier Cruz and informed them the purpose of the inspection. At the time of the inspection 1 child was present.

The allegation of Licensee does not prevent day care children from harming other day care children while in care could not be corroborated. Interviews with parents revealed they do not have concerns with the care being provided by the FCCH. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Report was reviewed with licensee Livier Cruz. Notice of site visit and appeal rights were
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Giovani Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 3