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25 | Licensing Program Analyst (LPA) KaSandra Lopez conducted an unannounced tele-inspection due to a self reported incident. Due to the situation surrounding the Coronavirus Disease 2019 (COVID-19), and to implement mitigation measures, today’s Case Management Tele-inspection was conducted telephonically with Health Service Director Susan Ralphs.
The reason for today's inspection was to follow up on the self reported incident and subsequent death reporting of Resident #1 (R1). During today's inspection, the LPA conducted a telephonic interview beginning at 3:27 PM with Staff #1 (S1). At 3:53 PM, the LPA also conducted a telephonic interview with Staff #2 (S2). At 4:07 PM a virtual inspection was conducted of the dining room area and the common entry way area. Further investigation is needed. The LPA requested pertinent records to be emailed to the LPA.
A telephonic exit interview was conducted with Susan Ralphs, and a hard copy was provided via email for signature.
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