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25 | Licensing Program Analyst (LPA) Kelly Dulek conducted an unannounced case management inspection due to a self reported incident. LPA met with Memory Care Medication Technician Myra Nava and explained the reason for the visit. Memory Care Director Brenda Reyes arrived at 8:10AM.
The reason for today's inspection was to follow up on the self reported incident involving Resident #1 (R1). During today's inspection, the LPA conducted staff and resident interviews at 7:15AM, 7:26AM, 7:51AM, and 8:14AM. LPA toured the Memory Care unit at 7:15AM and the Assisted Living unit at 7:50AM. LPA requested pertinent documents be emailed or faxed to the LPA. At this time further investigation is needed.
A telephonic exit interview was conducted with Brenda Reyes, and a hard copy was provided via email. |