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32 | Bogoyevac and Health Services Director Susan Ralphs at 2:52PM, an interview with the Administrator at 2:23PM, interviewed staff at 2:35PM and 3:00PM and gathered copies of documents pertinent to the investigation. The following was then determined:
It was alleged that R1 developed rashes while in care. Record review revealed that R1's care needs changed and an updated assessment was completed on 05/10/2021. Prior assessment indicated that R1 was "occasionally incontinent of bladder or bowel and can self manage." However, assessment completed on 05/10/2021 indicates R1 "requires schedule for toileting and assistance to and from restroom." R1's physician signed orders for barrier cream to be used as needed for rash and R1's physician indicated that R1 "can determine and communicate his/her need for prescription and non-prescription PRN medications." Therefore, the physician's orders indicate R1 is capable of determining their own need for use of the barrier cream to treat rashes. Record review indicates R1's physician was made aware of rashes via fax on the following dates: 11/03/2020, 03/06/2021, and 05/27/2021. Each time, R1's physician replied and indicated new care instructions for applying creams to R1 to treat the rash. No additional care notes were found to reflect additional rashes observed on R1. Prior to the 05/10/2021 change in condition care plan, R1 was able to care for their own toileting needs and determine their own need for PRN medication barrier cream. After 05/10/2021, there was only one rash noted on 05/27/2021 and R1's physician replied the same day with new orders for an additional cream to be used to treat the rash. Interviews revealed that incontinence care is provided to residents with that need identified in their needs and service assessment to require that level of care every 2 hours. Any rashes or redness noted to a resident is documented in their care notes and the medication technician sends a fax to the resident's doctor to obtain instructions on how to care for the resident's needs. In the case of R1, the facility staff appear to have followed the protocol for physician communication and received orders promptly. Based on interview and record review, although the allegation may be valid, at this time there is insufficient evidence to support the allegation or that a violation occurred; therefore, the allegation that "resident developed rashes while in care" is deemed UNSUBSTANTIATED at this time.
Exit interview conducted with ED Bradlee Foerschner. A copy of the report was provided. |