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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 567610033
Report Date: 05/03/2023
Date Signed: 05/03/2023 02:52:39 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/25/2022 and conducted by Evaluator Elsie Campos
COMPLAINT CONTROL NUMBER: 29-AS-20220725135744
FACILITY NAME:OAKMONT OF SIMI VALLEYFACILITY NUMBER:
567610033
ADMINISTRATOR:MALEKSARKISSIANS, JINAFACILITY TYPE:
740
ADDRESS:3110 ROYAL AVETELEPHONE:
(805) 416-8600
CITY:SIMI VALLEYSTATE: CAZIP CODE:
93065
CAPACITY:0CENSUS: 83DATE:
05/03/2023
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Kevan SidneyTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Due to a lack of supervision resident(s) sustained unexplained injuries while in care.
Resident engaged in physical altercation with other resident(s) while in care.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Elsie Campos conducted an unannounced subsequent complaint visit to this facility. The LPA met with Executive Director Kevan Sidney and explained the reason for the visit.

On 8/1/2022, the LPA interviewed staff at 12:00 p.m., 12:15 p.m., 12:30 p.m., 1:08 p.m., and 1:35 p.m. Interviewed resident at 12:57 p.m. and collected documents at 1:00 p.m. During today’s visit, the LPA interviewed staff at approx. 11:00 a.m., collected and reviewed pertinent documents at approx.11:30 a.m.

***Continued on LIC 9099-C***
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Jeralyn Ann PfannenstielTELEPHONE: (818) 596-4343
LICENSING EVALUATOR NAME: Elsie CamposTELEPHONE: (747) 230-3909
LICENSING EVALUATOR SIGNATURE:

DATE: 05/03/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/03/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 29-AS-20220725135744
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME: OAKMONT OF SIMI VALLEY
FACILITY NUMBER: 567610033
VISIT DATE: 05/03/2023
NARRATIVE
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PAGE 1

Regarding the allegation: Due to a lack of supervision resident(s) sustained unexplained injuries while in care

The allegation of "Resident sustained unexplained injuries" alleges that resident #1 (R1) was observed with bruising to the left upper arm of which staff stated was due to the R1 entering resident #2 (R2)’s room and sustaining a fall. A photo confirmed R1’s bruise to their upper left arm. Document review confirmed R2 to have sustained a skin tear to their left arm. The LPA interviewed the administrator and health services director. Both stated that while both residents were found on the floor there was no indication of an altercation. Administrator indicated that when motion detectors went off in R2’s room, staff immediately responded. The LPA attempted to interview R1 but was unable to due to R1's cognitive impairment. Interview with responsible party (RP) revealed that they were notified that the resident had sustained an injury however was not fully informed of how injuries were sustained. Injuries sustained by R1 and R2 were reported however, injuries to R1 and R2 were un-witnessed. Medical record review revealed that staff indicated that R1 entered R2’s room resulting in an altercation which is contradictory from statements made by the Administrator and Health Services Director. Document review revealed that R1 is a known to wanderer within the secured common areas which required no additional staff supervision. However, R1 is also a fall risk which requires staff observation to promote safely. Interviews did not reveal that R1 was ambulating without supervision or that there was insufficient staffing. R2 document review revealed that they prefer to be alone and chooses not to socialize during meals and activities which required minimal staff to observe behavior. At the time of the incident there were sufficient staff on shift to ensure resident safety. At this time there is insufficient evidence to support how the injuries occurred and if R1 sustained unexplained injuries due to neglect or lack of supervision. Therefore, the allegation of “Due to lack of supervision resident(s) sustained unexplained injuries while in care" is found to be Unsubstantiated at this time.

***Continued on LIC 9099-C***

SUPERVISOR'S NAME: Jeralyn Ann PfannenstielTELEPHONE: (818) 596-4343
LICENSING EVALUATOR NAME: Elsie CamposTELEPHONE: (747) 230-3909
LICENSING EVALUATOR SIGNATURE:

DATE: 05/03/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/03/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 29-AS-20220725135744
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME: OAKMONT OF SIMI VALLEY
FACILITY NUMBER: 567610033
VISIT DATE: 05/03/2023
NARRATIVE
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PAGE 2
Regarding the allegation: Resident engaged in physical altercation with other resident(s) while in care.

The allegation of "Resident engaged in physical altercation with other resident(s) while in care" alleges that resident #1 (R1) was in a physical altercation with resident #2 (R2) resulting in injuries. A photo confirmed R1’s bruise to their upper left arm. Document review confirmed R2 to have sustained a skin tear to their left arm. However neither injury was confirmed to have been the result of an altercation. The LPA interviewed the administrator and health services director. Both stated that while both residents were found on the floor there was no indication of an altercation. Administrator indicated that when motion detectors went off in R2’s room, staff immediately responded. The LPA attempted to interview R1 but was unable to due to R1's cognitive impairment. Interview with responsible party (RP) revealed that they were notified that the resident had sustained an injury however was not fully informed of how injuries were sustained. Injuries sustained by R1 and R2 were reported however, injuries to R1 and R2 were unwitnessed. Medical record review revealed that R1 entered R2’s room resulting in an altercation which is contradictory from statements made by the Administrator and Health Services Director. Document review revealed that R1 is a known to wanderer within the secured common areas which required no additional staff supervision. However, R1 is also a fall risk which requires staff observation to promote safely. Information gathered did not confirm that injuries sustained by either resident resulted from an altercation. At the time of the incident there were sufficient staff on shift to ensure resident safety. While this may or may not have happened there is insufficient evidence to support how the injuries occurred and if R1 engaged in “a physical altercation with another resident”. Therefore, the allegation is deemed Unsubstantiated at this time.

No deficiencies cited at this time. Exit interview conducted. A copy of the report was provided.

SUPERVISOR'S NAME: Jeralyn Ann PfannenstielTELEPHONE: (818) 596-4343
LICENSING EVALUATOR NAME: Elsie CamposTELEPHONE: (747) 230-3909
LICENSING EVALUATOR SIGNATURE:

DATE: 05/03/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/03/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3