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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 570310353
Report Date: 12/14/2023
Date Signed: 12/14/2023 11:23:40 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/26/2023 and conducted by Evaluator Jennie Tedlos
COMPLAINT CONTROL NUMBER: 53-CC-20230926082957
FACILITY NAME:TENDER LEARNING CAREFACILITY NUMBER:
570310353
ADMINISTRATOR:HUDDLESON, SHIRLEY AFACILITY TYPE:
850
ADDRESS:1818 LAKE BLVDTELEPHONE:
(530) 756-5351
CITY:DAVIS,STATE: CAZIP CODE:
95616
CAPACITY:83CENSUS: DATE:
12/14/2023
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:TIME COMPLETED:
11:35 AM
ALLEGATION(S):
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Staff left child in blood contaminated clothing.
INVESTIGATION FINDINGS:
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On December 14, 2023, Licensing Program Analysts (LPAs) Jennie Tedlos and Lauren Scott met with Director, Shirley Huddleson to deliver the findings of the complaint investigation regarding the above allegations. LPA toured the facility and observed 12 children being supervised by 2 staff members.
LPA Tedlos conducted an investigation regarding the complaint allegation listed above. LPAs toured the facility, conducted interviews with the Reporting Party (RP), Staff Members, Children enrolled at the facility and parents of children that have attended the facility. LPAs also obtained pertinent information to assist with the investigation.
It was alleged that the facility violated the personal rights of a child (C1) because the facility left C1 in blood contaminated clothing after an injury occured to C1 at the facility. It was revealed during interviews that staff did not notice blood on C1's shirt. Interviews and photos from C1's parents reveal that upon pick up of C1 at the facility, there was noticable blood on C1's shirt due to her injury. C1 also revealed that blood did fall on their shirt after the injury and was not changed at the facility.
REPORT CONTINUES ONTO 9099-C...
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Jennie Tedlos
LICENSING EVALUATOR SIGNATURE:

DATE: 12/14/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/14/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 53-CC-20230926082957
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: TENDER LEARNING CARE
FACILITY NUMBER: 570310353
VISIT DATE: 12/14/2023
NARRATIVE
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It was revealed through interviews that the child was in the blood contaminated clothing for about 2 and a half hours. Parent interviews of children who attend and have attended the facility reveal that children's clothes are often not changed at the facility and often come home with dirty clothes.

Based on interviews, file review, and observations conducted the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. A Type-B Deficiency is cited on a subsequent 9099-D page.

An exit interview was conducted, and the report was reviewed with the Director, Shirley Huddleson. LPA provided Director with Appeal Rights. A Notice of Site visit was posted by LPA and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Jennie Tedlos
LICENSING EVALUATOR SIGNATURE:

DATE: 12/14/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/14/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 53-CC-20230926082957
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: TENDER LEARNING CARE
FACILITY NUMBER: 570310353
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/14/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type B
01/12/2024
Section Cited
CCR
101223(a)(2)
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102423 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights:...(2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.
This requirement was not met as
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Staff conduct a training on children's personal rights with the provided DSS video. Training will also include the enforcement of the parent handbook to make sure an extra pair of clothes are brought by parents and are available for children at all times.
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evidenced by:
Based on observation and interview, the facility did not comply with the section above. C1 was not changed out of blood contaminated clothing following an injury which poses a potential health, safety, or personal rights risk to children in care.
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Meeting minutes will be submitted to LPA along with staff signatures through email.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Jennie Tedlos
LICENSING EVALUATOR SIGNATURE:

DATE: 12/14/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/14/2023
LIC9099 (FAS) - (06/04)
Page: 5 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/26/2023 and conducted by Evaluator Jennie Tedlos
COMPLAINT CONTROL NUMBER: 53-CC-20230926082957

FACILITY NAME:TENDER LEARNING CAREFACILITY NUMBER:
570310353
ADMINISTRATOR:HUDDLESON, SHIRLEY AFACILITY TYPE:
850
ADDRESS:1818 LAKE BLVDTELEPHONE:
(530) 756-5351
CITY:DAVIS,STATE: CAZIP CODE:
95616
CAPACITY:83CENSUS: DATE:
12/14/2023
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:TIME COMPLETED:
11:35 AM
ALLEGATION(S):
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Child sustained unexplained injury while in care.
Child in care was not allowed to eat their lunch.
INVESTIGATION FINDINGS:
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On December 14, 2023, Licensing Program Analysts (LPAs) Jennie Tedlos and Lauren Scott met with Director, Shirley Huddleson to deliver the findings of the complaint investigation regarding the above allegations. LPA toured the facility and observed 12 children being supervised by 2 staff members.
LPA Tedlos conducted an investigation regarding the complaint allegations listed above. LPAs toured the facility, conducted interviews with the Reporting Party (RP), Staff Members, Children enrolled at the facility and parents of children that attend and have attended the facility. LPAs also obtained pertinent information to assist with the investigation.
It was alleged that the facility violated the personal rights of a child (C1) because C1 sustatined an unexplained injury while in care. The RP believed that the explaination of the injury from staff did not seem to align with the severity of the injury. Interviews did not confirm this allegation.

REPORT CONTINUES ONTO 9099-C...
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Jennie Tedlos
LICENSING EVALUATOR SIGNATURE:

DATE: 12/14/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/14/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 53-CC-20230926082957
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: TENDER LEARNING CARE
FACILITY NUMBER: 570310353
VISIT DATE: 12/14/2023
NARRATIVE
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It was alleged that C1 was not allowed to eat their lunch. Staff interviews reveal that children are sat down all together to eat their lunch and only deny eating lunch if it is too early in the morning and AM snack is provided by the facility. Facility also does not throw away uneaten foods and will send the child home with the uneaten foods to show parents what the child did or did not eat that day. Parent interviews did not confirm the allegation.

Based on lack of clear corroborating evidence, the above allegations could not be substantiated or dismissed. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur; therefore, the findings are UNSUBSTANTIATED.

An exit interview was conducted in which the report was reviewed and discussed with the Director, Shirley Huddleson. LPA provided a copy of the report and Appeal Rights. A Notice of Site Visit was posted by LPA and Director understands it must remain posted for 30 days. A Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Jennie Tedlos
LICENSING EVALUATOR SIGNATURE:

DATE: 12/14/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/14/2023
LIC9099 (FAS) - (06/04)
Page: 4 of 5