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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 573600895
Report Date: 04/13/2026
Date Signed: 04/13/2026 10:31:19 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/24/2026 and conducted by Evaluator Lauren Scott
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20260224150918
FACILITY NAME:ST. JOHN'S PRESCHOOL & CHILDCARE CENTERFACILITY NUMBER:
573600895
ADMINISTRATOR:SHILOH BEARDFACILITY TYPE:
850
ADDRESS:434 CLEVELAND STREETTELEPHONE:
(530) 662-0764
CITY:WOODLANDSTATE: CAZIP CODE:
95695
CAPACITY:75CENSUS: 30DATE:
04/13/2026
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Shiloh BeardTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Staff restrained a day care child
INVESTIGATION FINDINGS:
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On April 13, 2026, Licensing Program Analyst (LPA) Lauren Scott and Licensing Program Manager (LPM) Chayntel Hunter, met with Director, Shiloh Beard to deliver findings regarding the above allegation.

During the course of the investigation, LPA Scott conducted interviews and obtained information pertaining to the allegation. It was alleged that “Staff restrained a day care child.” Interviews conducted revealed that a child was restrained while in care by staff at the facility.

Based on the interviews conducted it was determined that the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. The following Title 22 Deficiency is being cited on the subsequent 9099-D page.

REPORT CONTINUES ON LIC9099C...
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: Lauren Scott
LICENSING EVALUATOR SIGNATURE:

DATE: 04/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/13/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 53-CC-20260224150918
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: ST. JOHN'S PRESCHOOL & CHILDCARE CENTER
FACILITY NUMBER: 573600895
VISIT DATE: 04/13/2026
NARRATIVE
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An exit interview was conducted with the Director. A notice of site visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
LPA Scott informed licensee, Shiloh Beard, that this report dated 4/13/26, documents one Type A citation, which shall be posted for 30 consecutive days as there is/are immediate risk to the health, safety, or personal rights of children in care.

Also, LPA Scott informed the licensee to provide a copy of this licensing report dated 4/13/26, that documents any Type A citations to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.
SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: Lauren Scott
LICENSING EVALUATOR SIGNATURE:

DATE: 04/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/13/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/24/2026 and conducted by Evaluator Lauren Scott
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20260224150918

FACILITY NAME:ST. JOHN'S PRESCHOOL & CHILDCARE CENTERFACILITY NUMBER:
573600895
ADMINISTRATOR:SHILOH BEARDFACILITY TYPE:
850
ADDRESS:434 CLEVELAND STREETTELEPHONE:
(530) 662-0764
CITY:WOODLANDSTATE: CAZIP CODE:
95695
CAPACITY:75CENSUS: 30DATE:
04/13/2026
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Shiloh BeardTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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1. Staff isolated a day care child
2. Staff did not provide adequate supervision, resulting in a day care child eloping
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Lauren Scott met with Director, Shiloh Beard to deliver the findings of the complaint investigation regarding the above allegations.

Through interviews LPA learned there may have been times a child was not with the other children, but it was not clear if staff were isolating the child as a form of punishment. It was also revealed that there times a child may have attempted to elope, but it appears the child did not leave the vicinity, nor was the child out of staff line of sight.

Based on the conflicting information obtained throughout the course of this investigation the above allegations could not be substantiated or dismissed. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the finding is UNSUBSTANTIATED.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: Lauren Scott
LICENSING EVALUATOR SIGNATURE:

DATE: 04/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/13/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 4
Control Number 53-CC-20260224150918
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: ST. JOHN'S PRESCHOOL & CHILDCARE CENTER
FACILITY NUMBER: 573600895
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/13/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
04/14/2026
Section Cited
CCR
101223(a)(3)
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(a) (3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion…..

This requirement was not met as evidenced by:
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Staff Meeting will be held to focus on Children’s Personal Rights and dealing with children’s behaviors and facility discipline policy. Facility will submit signed meeting notes to LPA by POC date.
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Based on interviews conducted, it was revealed that multiple staff have picked up a child in different manners, to make them go to certain areas/ follow directions. This poses an immediate health, safety, or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: Lauren Scott
LICENSING EVALUATOR SIGNATURE:

DATE: 04/13/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/13/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 4