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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 573620659
Report Date: 09/26/2024
Date Signed: 09/26/2024 10:42:39 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/19/2024 and conducted by Evaluator Erwin Tjhia
COMPLAINT CONTROL NUMBER: 53-CC-20240819093610
FACILITY NAME:KRUSE, GLORIAFACILITY NUMBER:
573620659
ADMINISTRATOR:KRUSE, GLORIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 346-8370
CITY:WEST SACRAMENTOSTATE: CAZIP CODE:
95691
CAPACITY:14CENSUS: 4DATE:
09/26/2024
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Gloria KruseTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Adult poses as a risk to a daycare child while in care
Daycare child exposed to inappropriate behavior while in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Erwin Tjhia met with Licensee, Gloria Kruse to deliver findings of the complaint investigation regarding the above allegations.

Throughout the course of the investigation, LPA conducted interviews and obtained pertinent information. It was alleged that Adult #1 poses as a risk to a daycare child while in care as the adult involved in verbal/physical dispute with another individual at the facility. Interviews with licensee, staff, and the victim child’s parent revealed that the incident occurred outside of childcare hours. The interview also revealed that there was no daycare children present during the incident and only a child that was a relative to licensee was present.

Report Continue 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Erwin Tjhia
LICENSING EVALUATOR SIGNATURE:

DATE: 09/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/26/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 53-CC-20240819093610
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: KRUSE, GLORIA
FACILITY NUMBER: 573620659
VISIT DATE: 09/26/2024
NARRATIVE
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Furthermore, it was also alleged that Daycare child exposed to inappropriate behavior while witnessing adult #1 used inappropriate language during verbal/physical dispute with another individual at the facility. Interviews with licensee, staff, and the victim child’s parent revealed that there was no daycare children present during the incident and only a child that was a relative to licensee was present at the facility. Moreover, the incident occurred outside of childcare hours.

Based on the information obtained throughout the course of this investigation the above allegations, LPA Tjhia determined that the allegations were found to be UNSUBSTANTIATED, meaning although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.



Exit interview was conducted. A notice of site visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100
SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Erwin Tjhia
LICENSING EVALUATOR SIGNATURE:

DATE: 09/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/26/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2