574500316-3-14-2024-53-CC-KGUA-D3PU9L-20240325152319

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 574500316
Report Date: 03/11/2024
Date Signed: 03/14/2024 09:05:17 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/02/2024 and conducted by Evaluator Erwin Tjhia

COMPLAINT CONTROL NUMBER: 53-CC-20240202151303

FACILITY NAME:	LEARNING JUNGLE WEST SACRAMENTO		FACILITY NUMBER:	574500316
ADMINISTRATOR:	UNANGST, CHRYSCENA M		FACILITY TYPE:	850
ADDRESS:	2475 HIGGINS ROAD		TELEPHONE:	(312) 493-1570
CITY:	WEST SACRAMENTO	STATE: CA	ZIP CODE:	95691
CAPACITY:	99	CENSUS: 26	DATE:	03/11/2024
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Chryscena M Unangst		TIME COMPLETED:	11:30 AM

ALLEGATION(S):

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Staff are operating out of ratio during nap time
Staff force children to remain in a napping area longer than the napping period

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPAs) Erwin Tjhia and Jennie Tedlos met with Director,Chryscena M Unangst to deliver findings of the complaint investigation regarding the above allegations. There were 26 children and 4 staff during the visit.

Throughout the investigation, LPA interviewed Director and staff. It was alleged that staff were operating out of ratio during nap time as there was no immediate support available when children were waking up. Director denied the allegation. It was stated that the administration team would provide support anytime they received a request for help from a classroom. It was also learned from the staff interview that some children did not remain on their cots during the nap time and were wandering around the classroom before an extra teacher could be present in the classroom. During the visit at the facility, LPA observed a teacher in the classroom with 12 children during the nap time.

Report Continue on 809-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Erwin Tjhia
LICENSING EVALUATOR SIGNATURE:	DATE: 03/11/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/11/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 53-CC-20240202151303

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: LEARNING JUNGLE WEST SACRAMENTO	FACILITY NUMBER: 574500316
	VISIT DATE: 03/11/2024

NARRATIVE

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The facility was also alleged that Staff force children to remain in a napping area longer than the napping period. Interview with the Director revealed that the children were never forced to remain on their cot or to go back to sleep. The classroom would have an early start when most children were awake. Interviews with staff also revealed that the children were never forced to stay on their cot or to go back to sleep. The children were reminded verbally and was offered quite activities as they stay on their cot until another teacher was available to come in and help.

Based on the information obtained throughout the course of this investigation the above allegations, LPA Tjhia determined that the allegations were found to be UNSUBSTANTIATED, meaning although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

Exit interview was conducted. A notice of site visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Erwin Tjhia
LICENSING EVALUATOR SIGNATURE:	DATE: 03/11/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/11/2024

LIC9099 (FAS) - (06/04)

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