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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 574500316
Report Date: 08/29/2024
Date Signed: 08/29/2024 01:44:23 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/06/2024 and conducted by Evaluator Erwin Tjhia
COMPLAINT CONTROL NUMBER: 53-CC-20240306163035
FACILITY NAME:LEARNING JUNGLE WEST SACRAMENTOFACILITY NUMBER:
574500316
ADMINISTRATOR:UNANGST, CHRYSCENA MFACILITY TYPE:
850
ADDRESS:2475 HIGGINS ROADTELEPHONE:
(312) 493-1570
CITY:WEST SACRAMENTOSTATE: CAZIP CODE:
95691
CAPACITY:99CENSUS: 35DATE:
08/29/2024
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Chryscena M UnangstTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Staff inappropriately touched child in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst’s (LPA) Erwin Tjhia conducted an unannounced field visit to deliver the findings for the above allegation. LPA arrived at the facility and was greeted by center Director, Chryscena Unangst. LPA observed 35 children in care being supervised by 7 staff. LPA verified that all required adults are background cleared by accessing guardian.

Investigator Andrew Murrow from the Department’s Investigation Branch conducted the investigation. Throughout the investigation, Investigator Andrew Murrow conducted interviews with Yolo County Multi-Disciplinary Interview Center (MDIC) medical records, West Sacramento Police Department, and obtained police records. Investigator Andrew Morrow was unable to determine the finding of the allegation due to insufficient statement and evidence.

Report Continue 809-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Erwin Tjhia
LICENSING EVALUATOR SIGNATURE:

DATE: 08/29/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/29/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 53-CC-20240306163035
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: LEARNING JUNGLE WEST SACRAMENTO
FACILITY NUMBER: 574500316
VISIT DATE: 08/29/2024
NARRATIVE
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The case was return to Sacramento South Child Care Regional Office. Throughout the investigation, LPA conducted observations and interviewed parents, staff, and children. Interview with staff and parents revealed that they never see, hear, and witness any inappropriate interaction between teacher and children at the facility. Parents’ interview also revealed that they did not has any concern regarding teacher’s interaction with the children. Children interviewed revealed that they loved their teachers and felt safe and happy at the facility.

Based on conflicting statements and lack of clear corroborating evidence, the above allegations could not be substantiated or dismissed. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the finding is UNSUBSTANTIATED.



An exit Interview was conducted with center Director, Chryscena Unangst. Appeal Rights were provided, and LPA posted a Notice of Site Visit which must remain posted for 30 days.
SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Erwin Tjhia
LICENSING EVALUATOR SIGNATURE:

DATE: 08/29/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/29/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2