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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 574501020
Report Date: 10/09/2024
Date Signed: 10/09/2024 11:48:09 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/17/2024 and conducted by Evaluator Lauren Scott
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20240917114441
FACILITY NAME:ROCHA, ABELINA SUEFACILITY NUMBER:
574501020
ADMINISTRATOR:ROCHA, ABELINA SUEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 718-9042
CITY:WOODLANDSTATE: CAZIP CODE:
95695
CAPACITY:14CENSUS: 12DATE:
10/09/2024
UNANNOUNCEDTIME BEGAN:
10:40 AM
MET WITH:licensee, Abelina RochaTIME COMPLETED:
12:10 PM
ALLEGATION(S):
1
2
3
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8
9
1. licensee yells at daycare children
2. licensee is not present 80% of business hours
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analysts (LPAs) Lauren Scott and Janie Davis met with licensee, Abelina Rocha, to deliver the findings of the complaint investigation regarding the above allegations.
During the course of the investigation, LPA Scott conducted interviews, and obtained information pertaining to allegation. It was alleged that licensee yells and children and is not present in the home at least 80% of business hours. Through interviews, parents expressed no concerns or knowledge of yelling taking place. LPA also learned that although there are times the licensee is not present in the home, it was unknown for how long or often this was taking place.
Based on the information obtained throughout the course of this investigation the above allegations could not be substantiated or dismissed. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the finding is UNSUBSTANTIATED.
Exit interview was conducted. A notice of site visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: Lauren Scott
LICENSING EVALUATOR SIGNATURE:

DATE: 10/09/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/09/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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