574501189-9-10-2026-53-CC-CHUR-DXWQDU-20260914120520

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 574501189
Report Date: 09/10/2026
Date Signed: 09/10/2026 11:34:12 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/01/2026 and conducted by Evaluator Lauren Scott

PUBLIC

COMPLAINT CONTROL NUMBER: 53-CC-20260901085805

FACILITY NAME:	YCOE - DR. JESSE ORTIZ CENTER		FACILITY NUMBER:	574501189
ADMINISTRATOR:	SILVIA RODRIGUEZ		FACILITY TYPE:	860
ADDRESS:	250 BUCKEYE STREET		TELEPHONE:	(530) 668-3012
CITY:	WOODLAND	STATE: CA	ZIP CODE:	95695
CAPACITY:	48	CENSUS: 29	DATE:	09/10/2026
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Katrina Hopkins		TIME COMPLETED:	11:30 AM

ALLEGATION(S):

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Facility is not ensuring that day care children are provided safe, quality food or an adequate quantity of food while in care.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Lauren Scott met with Program Administrator, Katrina Hopkins, to deliver the findings of the complaint investigation regarding the above allegation.
During the course of the investigation, LPA Scott conducted interviews, made observations and obtained information pertaining to allegation. It was alleged that the facility is not ensuring that day care children are provided safe, quality food or an adequate quantity of food while in care. Interviews revealed food is brought from the district office. Although children may not like the food, the safety, quantity and quality appeared to be adequate for the children in care.
Based on the information obtained throughout the course of this investigation, the above allegation could not be substantiated or dismissed. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the finding is UNSUBSTANTIATED.
Exit interview was conducted. A notice of site visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: Lauren Scott
LICENSING EVALUATOR SIGNATURE:	DATE: 09/10/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/10/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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