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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 574501595
Report Date: 06/02/2026
Date Signed: 06/02/2026 12:25:04 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/27/2026 and conducted by Evaluator Lauren Scott
COMPLAINT CONTROL NUMBER: 53-CC-20260527085549
FACILITY NAME:YCOE LEMEN CENTERFACILITY NUMBER:
574501595
ADMINISTRATOR:ARACELI PEREZFACILITY TYPE:
860
ADDRESS:1230 1/2 LEMEN AVETELEPHONE:
(530) 668-3752
CITY:WOODLANDSTATE: CAZIP CODE:
95776
CAPACITY:16CENSUS: 13DATE:
06/02/2026
UNANNOUNCEDTIME BEGAN:
11:05 AM
MET WITH:Katrina HopkinsTIME COMPLETED:
12:30 PM
ALLEGATION(S):
1
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9
Staff did not notify day care child's responsible party of incident in a timely manner.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 6/2/26, Licensing Program Analyst (LPA) Lauren Scott and Licensing Program Manager (LPM) Chayntel Hunter, met with facility representative, Katrina Hopkins, to conduct a complaint investigation.
During the course of the investigation, LPA Scott conducted interviews, and obtained information pertaining to allegation. It was alleged that staff did not notify day care child's responsible party of incident in a timely manner. Interviews revealed that the staff did tell the child's parents of the incident within 24hrs but not on the day of the incident, nor was a written incdent report given that day. Facility Representative have trained staff to notify parents the same day of the incident.
Based on the information obtained throughout the course of this investigation the above allegations could not be substantiated or dismissed.Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the finding is UNSUBSTANTIATED.
Exit interview was conducted. A notice of site visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: Lauren Scott
LICENSING EVALUATOR SIGNATURE:

DATE: 06/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/02/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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