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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 576804189
Report Date: 03/03/2026
Date Signed: 03/03/2026 12:22:43 PM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/27/2026 and conducted by Evaluator Jill Nakagawa
COMPLAINT CONTROL NUMBER: 21-AS-20260227160353
FACILITY NAME:ALAGA RANCHFACILITY NUMBER:
576804189
ADMINISTRATOR:ABDALLA,DOUGLASFACILITY TYPE:
740
ADDRESS:34606 CA-16TELEPHONE:
(530) 668-8444
CITY:WOODLANDSTATE: CAZIP CODE:
95695
CAPACITY:23CENSUS: 12DATE:
03/03/2026
UNANNOUNCEDTIME BEGAN:
10:15 AM
MET WITH:Maggie Perry, Facility ManagerTIME COMPLETED:
12:25 PM
ALLEGATION(S):
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Staff worked while under the influence of drugs, impairing their ability to provide adequate care and supervision, which presents a risk to residents in care

Staff allowed resident in care to leave the facility without staff supervision
INVESTIGATION FINDINGS:
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On 3/3/2026, Licensing Program Analyst (LPA) Nakagawa arrived unannounced to complete an investigation and deliver findings regarding the above allegations. LPA met with Facility Manager Maggie Perri.

The complaint alleges Staff worked while under the influence of drugs, impairing their ability to provide adequate care and supervision, which presents a risk to residents in care. The complainant states " It is said that the employee was under the influence of Marijuana." LPA reviewed employee records.

Continued on 9099-C...
Unfounded
Estimated Days of Completion:
SUPERVISORS NAME: Kimberley Mota
LICENSING EVALUATOR NAME: Jill Nakagawa
LICENSING EVALUATOR SIGNATURE:

DATE: 03/03/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/03/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 21-AS-20260227160353
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: ALAGA RANCH
FACILITY NUMBER: 576804189
VISIT DATE: 03/03/2026
NARRATIVE
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Continued from 9099.....

Based on the personnel report on file at the facility and the roster of employees associated in Guardian, the individual named in the complaint (I1) does not work at the facility. This agency has investigated the complaint alleging Staff worked while under the influence of drugs, impairing their ability to provide adequate care and supervision, which presents a risk to residents in care. We have found that the complaint was UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis.

The complaint alleges that Staff allowed resident in care to leave the facility without staff supervision. The complainant states "Rumor has it that a resident was lost by an employee. Resident (R1) left the house and they were not able to locate R1 for awhile". LPA conducted interviews, made observations and reviewed documents and found all exit doors have functioning alarms, R1's bed has an alarm and R1 is not physically capable of walking alone far enough to leave the facility without assistance, and the front gate is secured at all times. At no time did staff report R1 missing. In addition, police responded to a call that a resident (R1) was missing, conducted a welfare check and found R1 to be safe and secure. This agency has investigated the complaint alleging Staff worked while under the influence of drugs, impairing their ability to provide adequate care and supervision, which presents a risk to residents in care. Based on interviews, documents and police records, we have found that the complaint was UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis.

No deficiencies cited.

Exit interview conducted. Copy of report discussed and provided to Licensee. Signature on form confirms receipt of documents.
SUPERVISORS NAME: Kimberley Mota
LICENSING EVALUATOR NAME: Jill Nakagawa
LICENSING EVALUATOR SIGNATURE:

DATE: 03/03/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/03/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2