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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 585405294
Report Date: 02/23/2023
Date Signed: 02/23/2023 11:35:16 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/15/2023 and conducted by Evaluator Erica Laird
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20230215135129
FACILITY NAME:OCHOA, MARIA FAMILY CHILD CARE HOMEFACILITY NUMBER:
585405294
ADMINISTRATOR:OCHOA, MARIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 741-2578
CITY:PLUMAS LAKESTATE: CAZIP CODE:
95961
CAPACITY:14CENSUS: 12DATE:
02/23/2023
UNANNOUNCEDTIME BEGAN:
09:27 AM
MET WITH:Maria Ochoa, LicenseeTIME COMPLETED:
11:50 AM
ALLEGATION(S):
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Absense of supervision resulted in child being found unattended near road
INVESTIGATION FINDINGS:
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On 2/23/23 @ 9:27am, Licensing Program Analyst (LPAs) E. Laird and P. DiGenova conducted an unannounced complaint inspection and met with licensee Maria Ochoa. It was alleged that absence of supervision resulted in child (C1) being found unattended outside by the road on 2/15/23.
The licensee was interviewed on 2/23/23 @ 9:32am and stated C1 was dropped off that morning for his day of care. They had just come in from playing outside and licensee was giving one of the infants a snack when she turned around and noticed C1 was missing. She immediately started looking for the child and noticed the front door was unlocked. Licensee went outside and saw C1 with an unknown female. Licensee immediately notified parents and C1 was picked up approximately 1 hour later. Interview with witnesses corroborate the child was found unattended outside near the front of the daycare on the sidewalk. Licensee stated the child was missing for 2-3 minutes before being found outside. During today's visit the facility was toured, and LPAs observed licensee and one assistant supervising 12 children and operating within the ratio requirements. LPAs observed a gate to the playroom and a child-proof lock on the front door.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 02/23/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/23/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 13-CC-20230215135129
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: OCHOA, MARIA FAMILY CHILD CARE HOME
FACILITY NUMBER: 585405294
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/23/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type A
02/23/2023
Section Cited
HSC
1597.58(c)(2)
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1597.58(c)(2)The department shall assess an immediate civil penalty of five hundred dollars ($500) per violation...for any of the following serious violations (2)Absence of supervision, including, but not limited to, a child left unattended...
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The licensee agrees to send in a written plan to include how the front door will be secured and children will be supervised. Plan to be received by COB 2/22/23.
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This requirement was not met as evidenced by: Based on interviews child (C1) was unsupervised, left the facility, and was found outside the facility by a passerby. An immediate civil penalty of $500 applies. This poses an immediate health and safety risk to children in care.
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Recommended resource for Active Supervision training:
https://eclkc.ohs.acf.hhs.gov/safety-practices/article/keep-children-safe-using-active-supervision
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 02/23/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/23/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 13-CC-20230215135129
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: OCHOA, MARIA FAMILY CHILD CARE HOME
FACILITY NUMBER: 585405294
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/23/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
CCR
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This deficiencie was created in error
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 02/23/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/23/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 13-CC-20230215135129
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: OCHOA, MARIA FAMILY CHILD CARE HOME
FACILITY NUMBER: 585405294
VISIT DATE: 02/23/2023
NARRATIVE
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Based on evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22) and/or California Health & Safety Code, is being cited on the attached LIC 9099D. Appeal rights were provided and exit interview conducted.

An immediate civil penalty of $500 was assessed for the absence of supervision. Reports citing Type A violations are to be provided to parents/guardians of children currently enrolled and to parents/guardians of children newly enrolled at the facility during the next 12 months. Parents/guardians must sign Form LIC 9224 to be kept in each child's file.

The Notice of Site Visit must be posted for 30 days.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 02/23/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/23/2023
LIC9099 (FAS) - (06/04)
Page: 4 of 4