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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 585406908
Report Date: 01/03/2024
Date Signed: 01/04/2024 10:42:21 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/28/2023 and conducted by Evaluator Laura Chavez
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20231228093446

FACILITY NAME:FERREYRA, LIDIA FAMILY CHILD CARE HOMEFACILITY NUMBER:
585406908
ADMINISTRATOR:FERREYRA, LIDIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 315-5095
CITY:MARYSVILLESTATE: CAZIP CODE:
95901
CAPACITY:14CENSUS: 4DATE:
01/03/2024
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Daniela FerreyraTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Licensee is not present in the home the required amount of time while the day care is operating.
INVESTIGATION FINDINGS:
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On January 3, 2024, at 9:40am, Licensing Program Analyst (LPA) Laura Chavez conducted an unannounced complaint inspection and met with licensee's assistant Daniela Ferreyra (A1). It was alleged that the licensee is not present in the home for the required amount of time while the daycare is operating, specifically, the licensee is frequently absent for weeks at a time while on vacation. A1 admitted that the licensee has been out of the country on vacation for approximately three weeks. During the licensee's absence A1 stated that she is providing care to children enrolled.

Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the allegation of the licensee not being present in the home the required amount of time while the day care is operating is found to be substantiated. California Code of Regulations,102417(a), is cited on the attached LIC 9099D.
REPORT CONTINUED: See LIC 9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Laura Chavez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/03/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 13-CC-20231228093446
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: FERREYRA, LIDIA FAMILY CHILD CARE HOME
FACILITY NUMBER: 585406908
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/03/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
01/04/2024
Section Cited
CCR
102417(a)
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Operation of a Family Child Care Home: The licensee shall be present in the home and shall ensure that children in care are supervised at all times. When circumstances require the licensee to be temporarily absent from the home, the licensee shall arrange for a substitute adult to care for and supervise
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Provider stated that parent(s)/guardian(s) of children in care will be notified of the daycare closing until the licensee's return.

The provider agrees to submit a written statement stating that the daycare will be closed until the licensee's return and that no
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the children during her absence. Temporary absences shall not exceed 20 percent of the hours that the facility is providing care per day. This requirement is not met as evidenced by: A1's admission of the licensee not being present in the home for approximately 3 weeks.
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The provider agrees to submit a written statement stating that the daycare will be closed until the licensee's return and that no care to children enrolled will be provided.

The plan of correction shall be submitted to CCLD on or before 1/4/2024.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Laura Chavez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/03/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/03/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 13-CC-20231228093446
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: FERREYRA, LIDIA FAMILY CHILD CARE HOME
FACILITY NUMBER: 585406908
VISIT DATE: 01/03/2024
NARRATIVE
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LPA Laura Chavez informed Daniela Ferreyra, Assistant that this report dated 1/3/2024 documents one Type A citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.

Also, LPA Laura Chavez informed the licensee's assistant to provide a copy of this licensing report dated 1/3/2024 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Appeal rights were provided, an exit interview was conducted, and the report was reviewed with Daniela Ferreyra, Assistant. A notice of site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Laura Chavez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/03/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 5