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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 585407246
Report Date: 12/15/2025
Date Signed: 12/15/2025 09:44:15 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/18/2025 and conducted by Evaluator Tammy Dutra
COMPLAINT CONTROL NUMBER: 13-CC-20250918093014
FACILITY NAME:QUEZADA, ANGELIC FAMILY CHILD CARE HOMEFACILITY NUMBER:
585407246
ADMINISTRATOR:QUEZADA, ANGELICFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 501-6563
CITY:MARYSVILLESTATE: CAZIP CODE:
95901
CAPACITY:14CENSUS: 7DATE:
12/15/2025
UNANNOUNCEDTIME BEGAN:
09:10 AM
MET WITH:Angelic QuezadaTIME COMPLETED:
09:55 AM
ALLEGATION(S):
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Licensee did not provide adequate care and supervision to daycare child.
INVESTIGATION FINDINGS:
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On 12/15/25 at 9:10 am, Licensing Program Analyst (LPA) Tammy Dutra conducted an unannounced complaint inspection and met with licensee Angelic Quezada. It was alleged that Licensee did not provide adequate care and supervision to daycare child. It was specifically alleged that a child in care (C1) had a leaf in their mouth and a diaper rash that was reported to be due to inadequate care from the Licensee.

The licensee was interviewed on 9/25/25 at 12:57pm and denied the allegation. Licensee stated that a child in care had vomited, and she contacted the parent to pick the child up. Licensee stated when C1’s parent (P1) arrived and they found a leaf in C1’s mouth and Licensee saw the leaf removed. Licensee stated that after C1 had been sick she cleaned them up and did not look inside the mouth. Licensee believed that C1 was ill based on the C1’s behavior and did not see any signs of choking. Licensee said when C1 was dropped off she was informed they were constipated and she was informed to only feed the child milk and fruit. Licensee stated that diapers are changed multiple times per day and when there is any odor coming from the child.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Tammy Dutra
LICENSING EVALUATOR SIGNATURE:

DATE: 12/15/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/15/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20250918093014
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: QUEZADA, ANGELIC FAMILY CHILD CARE HOME
FACILITY NUMBER: 585407246
VISIT DATE: 12/15/2025
NARRATIVE
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C1 was struggling to finish a bottle and then lost the contents of the bottle all over themselves which is why P1 was contacted to pick the child up.

One staff (S1) was interviewed on 9/25/25 and stated they were present with C1 during the sickness. S1 never saw any leaves near C1 and did not think C1 have anything in their mouth that they were aware of.
S1 stated that C1 vomited mucus up and had been congested when they arrived at the facility.

On 12/8/25 LPA interviewed three parents who stated they have not had concerns about the care and supervision of their children. All parents have been notified immediately in the event their child was sick or injured. All parents stated that their children have fallen and gotten sick and they receive immediate updates. One parent (P2) stated that their infant puts everything in their mouth, but they feel confident that if the staff saw their child ingesting anything they would be notified immediately. None of the parents have ever seen the facility operate out of ratio or operate with less than two staff. One parent (P2) stated there have been times at pick up that their children may be overdue for a diaper change, but believed it was an oversight, not due to staffing issues.

LPA reviewed staff CPR/ First Aid certifications. LPA reviewed the facility’s sick policy and parent notification board which addresses bringing children to the facility with illness. Licensee and P1 witnessed a leaf removed from C1’s mouth and a diaper rash on C1 but it is not clear if there was a lack of supervision that caused the incident.

Based on interviews and record review LPA determined that the allegation is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

Exit interview conducted and report was reviewed with the licensee Angelic Quezada. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Tammy Dutra
LICENSING EVALUATOR SIGNATURE:

DATE: 12/15/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/15/2025
LIC9099 (FAS) - (06/04)
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