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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 585407400
Report Date: 10/28/2024
Date Signed: 10/28/2024 10:10:50 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/04/2024 and conducted by Evaluator Laura Chavez
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20240904170054
FACILITY NAME:SILVA, MARICELA FAMILY CHILD CARE HOMEFACILITY NUMBER:
585407400
ADMINISTRATOR:SILVA, MARICELAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 830-6733
CITY:PLUMAS LAKESTATE: CAZIP CODE:
95961
CAPACITY:14CENSUS: 6DATE:
10/28/2024
UNANNOUNCEDTIME BEGAN:
09:25 AM
MET WITH:Maricela SilvaTIME COMPLETED:
10:15 AM
ALLEGATION(S):
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Licensee did not keep the child's cup free from mold.
INVESTIGATION FINDINGS:
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On 10/28/2024 at 9:25am, Licensing Program Analyst (LPA) Laura Chavez conducted a follow-up complaint inspection to the facility and met with Licensee Maricela Silva. It was alleged that the licensee did not keep children's drinking cups free from mold.

The licensee denied the allegation and stated all children's drinking cups are washed throughout the day. Licensee said the parent of Child #1 (C1) and Child #2 (C2) provided her with powdered grape and punch additives to be added to the children's drinking water causing dark stains on their drinking cups.

During today's inspection and the inspection made on 9/9/2024 LPA inspected drinking cups used by children. During both inspections LPA did not observe spots on any of the drinking cups which may indicate mold.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Laura Chavez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/28/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20240904170054
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: SILVA, MARICELA FAMILY CHILD CARE HOME
FACILITY NUMBER: 585407400
VISIT DATE: 10/28/2024
NARRATIVE
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An interview conducted on 9/9/2024 with the licensee’s assistant (A1) between 11:08am - 11:13am denied the allegation and said they’ve never seen mold on any of the dish’s children use including drinking cups. A1 said all dishes and drinking cups used by children are washed throughout the day. A1 said if needed, dishes and drinking cups are placed in hot water with a small amount of bleach for additional sanitation.

In interviews conducted on 10/26/2024 with Parent #1, Parent #2, Parent #3, Parent #4, and Parent #5 between 6:06pm – 7:21pm denied the allegation and stated they have never seen mold on their child’s drinking cups.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

An exit interview was conducted, and the report was reviewed with licensee Maricela Silva. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Laura Chavez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/28/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2