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25 | On 08/01/2024 at 1:00 PM , Licensing Program Analyst (LPA) L. Alexander conducted an unannounced Case Management visit regarding an incident that was reported to CCLD on 06/18/2024. LPA met with Executive Director (ED), Brittany Karlinski and explained the purpose of the visit.
The incident report received stated that Resident (R1) has been delinquent with their monthly rent since their move-in date. The incident report indicated that the resident's Responsible Party (RP) was offered payment arrangements. However, RP has continued to not make the monthly payments by the due dates.
LPA interviewed Staff (S1) that stated the community offered two (2) payment plans and that the payments continued to be missed payments. S1 stated that payments are due on the 1st of each month and late fees are assessed after the 5th of each month. In addition, S1 stated that RP also has not complied with the payment plans that was offered.
LPA obtained a copy of R1's Admission Agreement and Resident Detail Ledger for 12/29/2023 thru 04/04/2024.
No deficiencies issued during the visit.
Exit interview conducted and a copy of this report was provided. |