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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334808529
Report Date: 02/22/2023
Date Signed: 02/22/2023 03:18:17 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/27/2023 and conducted by Evaluator Sumayya Habeebulla
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20230127104748
FACILITY NAME:CHILDTIME CHILDREN'S CENTERFACILITY NUMBER:
334808529
ADMINISTRATOR:ABBY LEWISFACILITY TYPE:
850
ADDRESS:27321 NICHOLAS ROADTELEPHONE:
(951) 693-4843
CITY:TEMECULASTATE: CAZIP CODE:
92591
CAPACITY:96CENSUS: 80DATE:
02/22/2023
UNANNOUNCEDTIME BEGAN:
01:15 PM
MET WITH:Abbey LewisTIME COMPLETED:
03:25 PM
ALLEGATION(S):
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 - Staff pushed day care child
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPAs) Sumayya Habeebulla and Jeanette Sanchez arrived at the facility for the purpose of conducting a subsequent complaint visit, which includes concluding the investigation and delivering the investigation findings regarding the compliant investigation initiated on 01/27/23. . LPAs met with Director Abbey Lewis and discussed the above allegation.

On 02/01/23 LPA Habeebulla conducted interviews with 4 staff members, including the Director, and interviewed an additional staff on 02/08/23 by phone, all of whom are pertinent to this investigation. Along with interviews, the investigation revealed that:
There is an allegation that the staff pushed day care child.

See LIC 9099C for continuation
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Sumayya Habeebulla
LICENSING EVALUATOR SIGNATURE:

DATE: 02/22/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/22/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20230127104748
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: CHILDTIME CHILDREN'S CENTER
FACILITY NUMBER: 334808529
VISIT DATE: 02/22/2023
NARRATIVE
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Based on the information obtained and pertinent interviews conducted, LPA was unable to corroborate the allegation as there were no eyewitnesses to the incident and was unable to gather any evidence. As per the Director of the facility there are cameras at the facility, but the footage is not recorded. Parents have access to the cameras in their child’s classroom, but these cannot be recorded and stored. As per the interviews, the lead teacher was not present on the day of the incident. The child in question was a new child and has only been at the facility for a few days. None of the interviews revealed that there had been any instances where the staff had pushed the child or behaved in a way to violate the personal rights of the child. There was no video footage for the department to verify the incident.

LPA Habeebulla concluded that there was not enough corroborating evidence obtained during the investigation on the above allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted, a Notice of Site Visit posted, and a copy of this report was provided to the facility on this date and time.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Sumayya Habeebulla
LICENSING EVALUATOR SIGNATURE:

DATE: 02/22/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/22/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2